1 Full Time Patient Service Representative (Front Desk) Medina Job in Medina, OH
WellStreet Urgent Care is Hiring a Full Time Patient Service Representative (Front Desk) Medina Near Medina, OH
Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.
Job description
The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the University Hospitals Urgent Care experience.
Responsibilities:
- Greet patients and provide instructions to all visitors in a polite and professional manner
- Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes
- Maintain the readiness of the University Hospitals Urgent Care reception area
- Perform clerical tasks and adhere to established policies and procedures
- Determine and collect each patient's financial responsibility
- Assist the practice manager and other staff as required
- Provide overall support for Physicians and office operations
- Obtain and document patient history
- Understand and enforce standard healthcare regulatory requirements
- Collect and maintain all patient and business documents while maintaining confidentiality
- Perform office procedures including all general administrative duties
- Document Electronic Medical Record (EMR) all medical interventions
- Assure HIPAA and OSHA compliance
- May be asked to travel to nearby University Hospitals Urgent Care locations to support the staff
- High school diploma or equivalent.
- Prefer at least one year experience in a medical office or emergency room setting.
- Urgent care experience preferred, but not required.
- Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays.
- Experience with insurance eligibility and co-pay determination. Certification & experience as a medical assistant a plus, but not required.
Job Summary
Full Time
$38k-51k (estimate)
06/30/2024
07/18/2024
wellstreet.com
MACOMB, MI
100 - 200
2011
JENNIFER LISA HICHME
$5M - $10M
Ambulatory Healthcare Services
Related Companies
About WellStreet Urgent Care
WellStreet Urgent Care is a management company specializing in urgent care operations and financial management for clinically integrated health systems. WellStreet Urgent Care has demonstrated unique success integrating urgent care operations and revenue cycle within health system EMR's and technology platforms. Our premier operating model produces benchmarked results for all key performance indicators, including clinical quality measures, compliance and patient satisfaction.
