3 Patient Financial Service Rep Jobs in Newnan, GA
WellStreet Urgent Care is Hiring a Patient Financial Service Rep Near Newnan, GA
Responsibilities
- Patient billing, collections and patient phone calls and emails for our urgent care centers using WellStreet's practice software
- Understanding of insurance contractual agreements & communicating to patients their responsibility
- Working with the Revenue Cycle Management to identify & resolve issues related to billing, coding, billing system, and process flow as it relates to patient billing & collections
- Interfacing with clinic staff on patient billing issues
- Interfacing with patients on billing questions via our customer service helpline and via email
- Update patient demographics and submit statement to statement vendor on a daily basis
- Support all other functions of the Revenue Cycle Team
- 2 years of experience in patient billing, patient calls, and collections
- 2 years of experience in understanding the policies of insurance companies and how they impact the patient
- Experience in handling high volume patient phone calls with patience and continuity
- Ability to be patient, understanding, and empathetic while maintaining the collections approach
- Ability to make recommendations regarding outside collection per patient and instruct clinic staff of patient collection status and continued care
- Knowledge of insurance payers, insurance verification, the AR/revenue billing lifecycle and appealing denied claims
- Excellent computer skills - expertise in MS Word Suite including Word, Excel and PowerPoint. Experience in using one or more Practice Management Systems/Billing Software
- Energy, enthusiasm, and the ability to work under pressure in a high volume, fast paced, unstructured start-up environment
- Ability to work within a team environment and maintain a positive attitude
- Excellent documentation, verbal and written communication skills as it relates to patient responsibility and collecting patient balances
- Ability to communicate directly with patient while handling conflict in a professional manner
- Extremely organized with a strong attention to detail
- Motivated, dependable, and flexible with the ability to handle periods of stress and pressure
INDPUC
Job Summary
Full Time
Ambulatory Healthcare Services
$40k-49k (estimate)
07/26/2024
09/18/2024
wellstreet.com
MACOMB, MI
100 - 200
2011
JENNIFER LISA HICHME
$5M - $10M
Ambulatory Healthcare Services
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About WellStreet Urgent Care
WellStreet Urgent Care is a management company specializing in urgent care operations and financial management for clinically integrated health systems. WellStreet Urgent Care has demonstrated unique success integrating urgent care operations and revenue cycle within health system EMR's and technology platforms. Our premier operating model produces benchmarked results for all key performance indicators, including clinical quality measures, compliance and patient satisfaction.
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