SUMMARY

The Yardi System analyst role will be responsible for all technical needs related to the Yardi platform, particularly providing technical leadership to the Yardi implementation project for each operator and ongoing technical support for the platform after Go Live. This role will be responsible for successfully deploying new software options, building, and maintaining integrations with ancillary systems, creating customized reports, owning, and understanding the system security model, benchmarking performance, and presenting to stakeholders and internal customers. This role will form the architectural basis upon which our platform evolves and will be responsible for reviewing new products with the Yardi Team Lead on the market within our current platform and beyond. This role will require strong project management and communication skills, strong technical competence, and a demonstrated knowledge of enterprise-wide software implementations, administration, and support.

KEY RESPONSIBILITIES

• Develop in-depth knowledge of our system design decisions, data structure, reporting requirements, and processes through involvement in implementation procedures. Challenge functional teams and consultants to ensure processes follow system best practices.
• Lead integrations with ancillary systems using modern integration tools such as APIs and the use of the Yardi ETL tool, where appropriate.
• Research, analyze, and resolve software issues with the support team and Yardi directly. Manage the process to assist end-users with technical support. Monitor system stability and use to ensure a high level of reliability and efficiency.
• Analyze application feature requests and provide appropriate solutions to customers and vendors.

• Work closely with functional leads to create and develop reporting within Yardi using standard reports, custom reports, or YSR.

• Understand the use of SQL script and continuously improve the reporting possibilities utilizing custom database tables. Assist in the development of necessary reports to meet business requirements.

• Document and maintain permissions, menus, and security for Yardi Application based on best practices, working directly with internal audit to ensure compliance.

• Continuously stay up to date with Yardi system changes and updates to ensure knowledge of business systems is globally understood, and improved functionality is utilized.
• Coordinate enhancements, upgrades, patches, and testing to Yardi and Yardi modules according to established change management processes and procedures.
• Development of data set processes. Use large data sets to address business issues. Identify ways to improve data reliability, efficiency, and quality.
• Provide oversight of the data dictionary to maintain the integrity of master data.
• Use data to discover tasks that can be automated. Document and execute on plans to implement such automation.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

TRAVEL

Limited out-of-area and overnight travel may be expected.

MINIMUM REQUIREMENTS

Experience:

• 5 years of system administration and configuration experience with Yardi Voyager is required, specifically Voyager 7s.
• Expert-level knowledge of Yardi integrations, including the use of APIs, file transfer, and the Yardi ETL tool.
• Experience coordinating system projects, including managing internal resources and external consultants.
• Experience building custom reports in Yardi and supporting YSR.
• Experience working on ERP and large transformation programs with significant organizational and process changes.
• Preferred experience with the following Yardi products/modules: Voyager, Payscan, eProcurement, Vendor Café, Lease Manager, Collectors Workstation, Fixed Assets, Commercial Management, Investment Accounting, Job Cost, Facility Manager, Commercial Café Tenant Portal, Construction Manager, Utility Manager and Pulse Insights, Deal Manager, Loan and Debt Manager, Forecast Manager, Senior Housing, and Document Manager.
• Experience with Microsoft SQL queries is required.
• Project Management and Technical Support experience.
• Experience planning and managing the implementation of system changes in a SOX environment is preferred.
• Expertise in large-scale enterprise data warehousing and integration projects.
• Experience in big data and financial consolidation software (OneStream) is a plus.

Education:

• Bachelor's Degree in Accounting, Business, Real Estate, Computer Science, Information Systems or related field, or equivalent experience.

Applicants must be able to pass a pre-employment drug screen.

WHAT WE OFFER

• Flexible schedule: Monday-Thursday in office, Friday’s optional to work remote
• Competitive Base Salary Annual Bonus
• Generous Paid Time Off and Holidays
• Employer-matching 401(k) Program Profit Sharing Program
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Comprehensive and progressive Medical/Dental/Vision options
• Summer Hours Program
• And much more! https://welltower.com/newsroom/careers/

ABOUT WELLTOWER

Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.com

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)