Job Description
As the Director - Technology Support Services (TSS), you will provide leadership and oversee a team of experienced technical professional employees or managers; this team will provide technical expertise to internal and external customers. You will be responsible for setting and ensuring measurable annual individual performance objectives for their team.
Responsibilities:

• Lead and mentor a team of software, hardware and infrastructure engineers, architects, testers and technicians who work on various lab engineering projects.
• Define and communicate the vision, strategy, and goals for the lab engineering team, and ensure they are aligned with the organizational mission and values.
• Plan and manage the budget, resources, and timelines for the lab engineering projects, and monitor and report on the progress, quality, and outcomes.
• Establish and enforce the best practices, standards, and methodologies for the lab engineering process.
• Review and evaluate the lab engineering solutions across teams and provide feedback and guidance for improvement and innovation.
• Develop standardized deliverables that accompany projects including test methodology, findings, architecture, etc.
• Partner with the Strategic Supplier Relations and Solutions Marketing teams to ensure the integration and alignment of the lab engineering solutions with the overall organizational objectives and priorities.
• Stay updated on the latest trends, technologies, and best practices across Wesco's broad spectrum of technology offerings.
• Identify and resolve any issues, risks, or conflicts that may arise during lab engineering projects.
• Lead technology discussions with customers visiting Wesco's Innovation Center.

Qualifications:

• Bachelor's degree required; field of Engineering or Information Technology preferred
• Licenses/Certificates/Designations - based on field of technical expertise
• 13 years of experience in the technical field of expertise in design, implementation and/or commissioning
• 2 years of experience of leading a team of at least 6 direct reports preferred
• AutoCAD 2D or iBwave or JVSG preferred
• BICSI RCDD and OSP or NTS or DCDC or industry equivalent preferred
• Customer-centric mindset
• Strong leadership skills and team development
• Strong presentation skills to external and internal audiences, including senior management
• Proficiency with computer skills including Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to travel up to 25%

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
About the Team
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our company's greatest asset is our people. Wesco is committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity and individuality of more than 20,000 Wesco employees around the globe. Through our Business Resource Groups, comprehensive benefits plan and our community outreach initiatives, you can be a part of a welcoming work community who provides platforms for your success.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.