Dental Insurance Biller

West Coast Dental is seeking Insurance Billers to work out of our Dental Claims office located in Torrance, Ca. The ideal candidate is motivated and detail oriented. The Dental Insurance Biller will work directly with patient accounts to ensure efficient dental claim submission, attachment of required documents, and communication to insurances using multiple platforms including digital and paper claims. It’s an exciting time to join our company as we expand our network of dental offices servicing California. If you have an outgoing personally and excellent communication skills, then West Coast Dental has a career path for you.

Prior dental insurance experience is preferred

Who we are:

For more than 30 years, West Coast Dental Services has served southern California with the finest dental and orthodontic care in the state. With 40 offices (and counting!) we deliver the highest standard of care using the latest technologies with a team of talented general dentists and specialists. At West Coast Dental, our employees are at the center of our success. We are committed to delivering an excellent employee experience with opportunities for professional growth for our team members.

Responsibilities:

• Process dental claims for preauthorization, billing and able to follow up on unpaid claims.
• Manages dental claims entered in dental software and on dental exchange platform
• Must understand dental terms and the need for justification when billing dental insurance claims
• Identify services that are unpaid or did not meet the expected insurance reimbursement
• Assist with financial arrangement for unpaid patient balances
• Post dental insurance payments and be able to read and understand Insurance Explanation of Benefits (EOBs)
• Communicate necessary information to assist patients with their dental insurance and to make sure they understand their benefits
• Document payment and claims activity in patient accounts
• Must maintain a positive and professional partnership with dental offices and staff

Qualifications:

• Ability to work independently or in teams
• Ability to understand dental terminology and insurance breakdowns.
• Knowledgeable with HMO and PPO dental insurance plans.
• Able to verify patient eligibility for dental insurances
• Able to understand CDT codes and EOBs for Dental Insurance
• Able to coordinate and understand financial arrangements for patient accounts
• Previous dental insurance billing experience Outstanding communication and analytical skills
• Microsoft Excel experience preferred

Possesses high energy; a positive and friendly attitude, exceptional communication skills and most importantly provide exemplary customer service

Benefits:

• Sick Pay
• Holiday Pay
• Vacation Pay
• Medical (including prescriptions)
• Vision insurance
• Comprehensive dental benefit
• Voluntary supplemental insurance for life, disability, critical illness
• Continuing education
• Advancement opportunities
• 401 (k) plan
• Referral bonus incentive programs
• Flexible Spending Accounts (Health Care & Dependent Care)