discover your purpose…

Inspire customers to express themselves in their home. Discover what the customer loves & how they live to develop personal decorating plans that exceed their expectation. Bring west elm to life for our customers by connecting them to the product, inspiration & know-how that helps them tell their story at home. Drive sales by creating a reputation of west elm as a destination for approachable decorating expertise that helps customers build truly personal spaces.

who we are…

▪ Our mission is to offer choice in products & services, build community through connections with clients & collaborators & focus on honest business practices in everything we do, from supply chain transparency to sustainability.

who you are…
▪ Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale

▪ Succeed in a team environment, while able to work independently & manage your own time

▪ Enjoy being hands-on with product & functions well both in-store & in the customers’ home

▪ Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly

▪ Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box

▪ Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood’s treasures

▪ Keep your finger on the pulse of design trends both globally & in your local community

▪ Know what questions to ask your customers in order to understand their personal style & needs

at west elm, you will…

▪ Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm

▪ Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic, creative & modern spirit of the brand

▪ Develop & manage relationships with clients, designers, developers, local businesses & artisans

▪ Discover each customers’ style by sparking conversation, sharing inspiration & consulting with them to learn how to bring their story to life

▪ Share decorating expertise & develop thoughtful space plans that fit the customers’ lifestyle

▪ Develop mood boards and floorplans to help customers express their personal style at home

▪Offer Brand Credit Card, insurance plans and financing options.

what we’re looking for…

▪ 1-2 years of home furnishing, interior decorating experience and/or interior design education

▪ Interior design certification strongly preferred

▪ Excellent communication skills & passion for working with people

▪ Excitement for the brand & products we sell

▪ Must be able to spend ample time on the sales floor focusing on customer needs

▪ Willingness to travel for in-home consultations. (If driving your personal vehicle, proof of the state required auto liability insurance or proof of financial responsibility & a state issued driver’s license)

▪ Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques

▪ Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December).

bring your resume to life…

▪ Does this sound like you? If so, please submit your resume, cover letter & any additional materials that will give us a peek into your personal style at home or design clients that are in your portfolio (ie: Pinterest boards, Instagram, portfolio, personal website, lifestyle blog, etc).

Job Type: Full-time

Pay: $18.60 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health savings account
• Paid time off
• Parental leave

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Are you able to meet customers in their home for Design Consultations?
• Are you able to consistently work Saturdays and Sundays?

Work Location: In person