Position: Shipper/Receiver Reports To: General Manager/ASM

Location: Store Type: Full-Time/Casual, Non-Exempt

discover your purpose…

Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site stock locations. Assist sales team in replenishing sales floor after shipment or during recovery periods. Assist store management in planning for receipt of shipments to determine cost-effective process & staffing needs.

who we are…

• Our mission is to offer choice in products & services, build community through connections with clients & collaborators & focus on honest business practices in everything we do, from supply chain transparency to sustainability.

who you are…

• Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records & back-of-house

• Passionate about the delivering the highest level of customer service standards to internal & external customers

• Ultimate team player, eager to jump in & help your colleagues to get the jobdone

• Curious & creative, striving for ways to simply processes & procedures to streamline your work

• Proven success achieving results both independently & through fostering a spirit of teamwork

• Eager to help coach other associates grow & develop within the organization

at west elm, you will…

• Manage shipments in the stock room & scan all shipments as they’redelivered

• Direct merchandise flow from stockroom to the salesfloor

• Supervise & train stock associates to help them reach their highest potential within theBrand

• Provide immediate feedback to supervisor regarding inventory levels &damages

• Ticket & stock merchandise in the stockroom or prepare for immediate distribution to the sales floor

• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise & returns

• Maintain an accurate record of merchandise stored at the off-sitelocations * Execute timely processing of donations & MOSmerchandise

• Pack & log merchandise for customer deliveries orshipments

• Transport merchandise to & from remote stockroom locations

• Ensure that the stockroom is always clean & swept,with garbage removed & supplies organized

• Provide support to teammates by assisting on the sales floor during peaktimes

• Ensure all appropriate stockroom procedures are followed to minimize company loss

• Complete additional tasks listed on daily agenda or as assigned (i.e. maintenance of store, lighting, cleaning)

what we’re looking for…

• 1-2 years of stockroom experience

• 1-2 years of customer service experience stronglypreferred

• Basic product knowledge & passion for our West Elm Brand

• Exceptional time management & organizational skills to execute multiple tasks simultaneously

• Excellent communication skills & ability to provide world-class customer service at the back door

• Must be able to be mobile in the stockroom or sales floor for extended periods of time

• Must be able to lift & mobilize medium to large items, up to 100 lbs., while utilizing appropriate equipment & safety techniques.

• Employment/promotion to this role will be contingent on successful completion of a background check.

• Full time associates are expected to have open availability to meet the needs of the business. Associates must be available for annual inventory and entire holiday season (November and December).

bring your resume to life…

• Does this sound like you? If so, please submit your resume, cover letter & any additional materials that will give us a peek into what would make you a strong leader on our team.

In accordance with the Accessibility for Ontarians with Disabilities Act (the 'AODA') in Ontario, Williams-Sonoma Canada would like to advise that it complies with all applicable requirements of the AODA and, if necessary, provides accessibility for all applicants and associates with physical and mental disabilities, both during recruitment and employment. If an applicant or an associate is in need of an accommodation for a disability, contact a General Manager and any store location for assistance.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift

Experience:

• Shipping & receiving: 1 year (Required)
• shipment processing: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Preferred)

Ability to Relocate:

• Skokie, IL 60077: Relocate before starting work (Required)

Work Location: In person