181 Service Manager Jobs in South Bend, IN
West Side Tractor Sales is Hiring a Service Manager Near South Bend, IN
- Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
- Manages department to annual goals and budget
- Develops business with existing and new customers through promotional programs, customer visits and networking
- Submits all service warranty and Product Improvement Program claims within the required timeframe to receive a maximum credit
- Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
- Reviews work orders for completeness and accuracy prior to customer billing
- Ensures all departmental tools, equipment, and vehicles are in good working order
- Manages recruiting, staffing, employee development and performance management activities
- Participates in and manages to West Side’s Safety Program
- Other duties as assigned
- Technical school certificate or equivalent work experience
- Minimum of 5 years of experience in a service department working as a technician
- Previous management or shop foreman experience strongly preferred
- Ability to lead and manage employees
- Solid parts and machinery knowledge
- Excellent customer service and selling skills
- Able to deal with customer objections in a professional manner
- Basic understanding of financial principles relative to Service Department operations
- Ability to analyze and interpret internal reports
- Ability to work extended hours (as required by location)
- Proficient in computer use including Internet, data entry and Microsoft Office Programs
- Valid driver’s license and acceptable driving record per the company policy
- Ability to lift, manipulate, and move items weighing upwards of 50 lbs. repeatedly
- Must be able to bend, stoop, climb, reach, kneel and squat as required by assigned task
- Noise level is generally loud
- Exposure to dust, fumes, gases and chemicals
- Regularly works near moving mechanical parts
- Requires good manual dexterity (hand, hand with arm, two hands) and multi-limb coordination
Job Summary
Full Time
Wholesale
$87k-111k (estimate)
08/06/2023
08/01/2024
westsidetractorsales.com
LISLE, IL
100 - 200
1962
STEVEN BENCK
$50M - $200M
Wholesale
Related Companies
About West Side Tractor Sales
We are the full-service John Deere construction and forestry equipment distributor throughout Northern Illinois and Indiana. With almost 60 years of experience in the industry, our expertise in selling equipment and providing support services is unsurpassed. But at West Side Tractor, were really in the business of helping people, no matter what it takes, to get back to what they need to do as fast as possible. Knowledge is essential and experience is invaluable, but dedication and determination are everything. Were up for the challenge and have the team and tools in place to support your busin...ess. Connect with West Side Tractor on Facebook, Instagram or LinkedIn, or on the web at www.westsidetractorsales.com
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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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