13 Customer Service Specialist (Physical Therapy) Jobs in Paris, TN
West Tennessee Bone & Joint Clinic, P.C. is Hiring a Customer Service Specialist (Physical Therapy) Near Paris, TN
Description
General Summary: A nonexempt position responsible for general office organization of the Physical Therapy department, scheduling appointments and verifying insurance for patients, and maintaining tracking logs as assigned by Director.
Position: Full-Time
Hours: M-F, 8A-5P
Wage: $15.50/hr
Essential Job Responsibilities:
- Performs the general office organization for the Physical Therapy department including: answering incoming calls, ordering office supplies, maintenance of office equipment, maintaining petty cash balance, and assisting the Rehab Services Director in preparation for monthly staff meetings.
- Verifies patient insurance benefits and obtains necessary pre-authorizations on all patients, and communicates to patients their insurance benefits and obligations.
- Performs patient check-in and check-out and ensures all patient forms are complete.
- Schedules all new and returning patient appointments and calls patients to remind them of their appointments.
- Communicates with therapists to avoid conflicts and maximize the daily schedule; manages the therapy cancellation rate.
- Responsible for all data entry into Tracking Program/Spreadsheet, including but not limited to: daily referrals, patient visits per day, cancellation/no show, initial surveys, functional assessment, discharge & patient satisfaction, and maintain Medicare Cap Tracking Report.
- Maintains patient charts ensuring all required forms are included, completed and signed before and after each therapy visit.
Education/Experience: Associate’s degree in a business-related field preferred. One year of job-related experience preferred.
Location(s)
- Paris Physical Therapy
Job Summary
Full Time
$57k-69k (estimate)
09/07/2024
11/06/2024
The job skills required for Customer Service Specialist (Physical Therapy) include Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist (Physical Therapy). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist (Physical Therapy). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist (Physical Therapy) positions, which can be used as a reference in future career path planning. As a Customer Service Specialist (Physical Therapy), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist (Physical Therapy). You can explore the career advancement for a Customer Service Specialist (Physical Therapy) below and select your interested title to get hiring information.
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Quotes from people on Customer Service Specialist job description and responsibilities
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