Description
About the Opportunity
The Associate Vice President of Facilities Operations will provide innovative leadership for a diverse group of enterprises that directly support student life and the academic mission of West Virginia University.
This role will focus on enhancing the campus experience for students, faculty, staff and visitors through the delivery of extraordinary services, programs and facilities across multiple University functions and operations, including:
- Parking, transportation and fleet management
- Facilities operations and maintenance
- Capital planning and construction
- Environmental, health and safety
- Sustainability
Priorities for this role include ensuring exceptional customer service across these areas, while simultaneously optimizing revenue and operating margin contributions.
At WVU, we strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:
37.5-hour work week
13 paid holidays (staff holiday calendar)
24 annual leave (vacation) days per year (employee leave)
18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
WVU offers a range of health insurance and other benefits
401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
Wellness program
Duties & Responsibilities
-Engages in collaborative planning and assessment processes to ensure a systematic evaluation of the effectiveness of departmental programs and services through evidence-based decision-making, resource alignment and support of West Virginia University's strategic priorities.
- Identifies and employs innovative funding models and transformative business processes to maintain strong financial performance and ethical stewardship, while also improving the efficiency and execution of the University's core auxiliary operations.
- Demonstrates thought leadership to keep West Virginia University on the forefront of trends and best practices.
- Maintains constant contact with customers through surveys, focus groups, secret shoppers, online forums, student/ faculty/staff governments and day-to-day personal interactions and uses this feedback to implement strategies that ensure the best possible service experience.
Qualifications
Education
- Bachelor's degree in a professional field related to management, facilities management, engineering, construction, or related field.
Experience
- A record of progressively increasing responsibilities that includes at least ten years' experience in directly managing complex, customer-focused enterprises with demonstrated successful outcomes.
- Successful track record of managing complex capital planning and financial systems.
- High degree of proficiency in budget development, analysis, forecasting and maintenance.
- Competency in the management and development of large and diverse teams.
- Significant experience in contract oversight and management. Expertise in relationship management, particularly as it relates to vendors, contractors, administrators, employees and the public.
- Strong project management skills.
- Demonstrated ability to work through the complex and sometimes political landscape of a major research institution. Knowledge of facilities management, including maintenance/custodial services, capital planning and renovations.
Desired additional experience
- Experience in negotiating and managing multi-million dollar housing, dining, vending, pouring rights and retail contracts. Brings a strong business sense and entrepreneurial skill set to the position.
- Demonstrated ability to empower staff to reach personal and professional goals by creating a supportive work environment, promoting positive staff development and encouraging calculated risk-taking among team members.
- High level of personal energy, professional ethics and integrity.
Knowledge, Skills, & Abilities
- Proven management and leadership capabilities.
- Ability to communicate and interact with diverse customers and constituencies.
- Strong interpersonal, oral and written communication skills.
- Ability to analyze and interpret financial and other data.
- Demonstrated strength in budget management. - Competencies in planning, organizing and effective time management skills.
- Proficiency in anticipating and solving problems.
- Ability to work effectively under pressure and meet established goals, objectives and deadlines.
- Experience in developing effective partnerships and working in a collaborative manner.
Any equivalent combination of related education and/or experience will be considered.
All qualifications must be met by the time of employment.
Valid Driver's License