Summary: Assists clients in the Medication Assisted Treatment (MAT) Program with connection to substance abuse services as specified in the IndividualProgram Plan, Group Program Plan, Treatment Plan or TreatmentStrategiesor as an emergency requires. This may include assessment, service planning, linkage/referral, advocacy, crisis response planning, service plan evaluations, travel and reporting services.

Essential Duties and Responsibilities include the following; other duties may be assigned to meet business needs.

• Acts as Westbrook’s primary contact with consumer(s) and as a MAT liaison.
• Ensures a treatment plan is developed for each consumer and reviewed as required.
• Advocates for and assists the consumer in obtaining needed services.
• Provides supportive counseling services within scope of training and competencies.
• Provides crisis assistance as needed.
• Creates awareness by disseminating information to communities about substance abuse.
• Conducts town hall meetings, gap analyses of existing services, and develops a strategic plan for MAT service.
• Assists with Continuous Quality Assurance and participates in Utilization Management.
• Complies with federal, state and company policies, procedures and regulations.
• Maintains confidentiality of all consumer information and comply with HIPAA regulations
• Demonstrates knowledge of and supports Westbrook Health Services mission, vision, values, policies and procedures, operating instructions, confidentiality standards and code of ethical behavior.