• Full-time
• Incentive

Receptionist,

Full Time

Westchester Gardens is looking for a dynamic and dedicated Receptionist to join our team. Our receptionist provides the welcoming greeting & smile all visitors encounter when they enter our doors.

Greeting future residents, residents, families and staff with a pleasant demeanor and utmost respect is key in this role.

Positivity, resourcefulness and the ability to multi-task are a must. Check us out at : and apply today; this opportunity will not last long

Receptionist,

Full Time

• Westchester Gardens is looking for a dynamic and dedicated Receptionist to join our team.
• Our receptionist provides the welcoming greeting & smile all visitors encounter when they enter our doors.
• Greeting future residents, residents, families and staff with a pleasant demeanor and utmost respect is key in this role.
• Positivity, resourcefulness and the ability to multi-task are a must.
• Check us out at : and apply today; this opportunity will not last long!

Why Work with Us?

• Medical and Prescription Coverage
• Dental and Vision Coverage
• $10k Life Insurance Coverage*
• Supplemental Insurance Options
• 401(k) Retirement Savings Plan with Generous Company Matching Benefits
• Employee Support Program (ESP)
• Tuition Discounts with Rasmussen College
• Educational Support
• Team Member Referral Bonus
• Shift Differentials
• LifeMart Employee Discounts
• OnShift Engage Bonus and Incentives
• Generous Paid Time Off
• Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and / or location

Purpose

The primary purpose of this position is to greet and assist visitors, residents, callers and provide exemplary customer service at all times.

As directed by your supervisor, perform administrative support functions efficiently and in accordance with established procedures.

Essential Job Duties and Responsibilities

Administrative

Greet visitors, residents, and vendors in a courteous and professional manner. Identify visitors and direct to appropriate location.

Process and record visitor information as defined by the community.

• Answer the telephone, determine nature of call, and direct caller to appropriate individual or department.
• Respond to requests from within the community; identify and locate appropriate personnel.
• Maintain resident information by name and room number, eligibility to receive calls, emergency phone members of on call personnel, department extensions, key personnel, etc.
• Exercise discretion in releasing information so that confidentiality and privacy are maintained. Information must be stored in a safe and secure manner at all times.
• Identify security concerns and notify supervisor or proper authorities. Effectively communicate facility policies and procedures to visitors, staff and vendors.
• Assist with administrative duties which includes, typing, copying, filing, posting accounts, sorting mail, ordering supplies and repairs, mailing out doctor’s orders.
• Maintain a work environment that is clean and presents a professional image.
• As appropriate, document and resolve concerns or relay to the appropriate staff.
• Ethically and responsibly conduct small monetary transactions, etc.
• Attend and participate in service training programs to meet state and federal requirements.

Required Knowledge, Skills and Abilities

• Possess the ability to make independent decisions and follow instructions. Able to deal tactfully with personnel, residents, family members, visitors, government agencies / personnel, and the general public.
• Be able to work with ill, disabled, elderly, emotionally upset, and potentially hostile people within the facility.
• Able to speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families.

Education and Experience

• High school diploma or GED.
• Prefer experience in a clerical position or successfully completed a secretarial science program from an accredited school / college.
• Previous Skilled Nursing or Assisted Living Receptionist experience required.

Licensing / Certifications

• None.

Last updated : 2024-06-19