27 Customer Service Representative - Facilities Jobs in Kalamazoo, MI
Western Michigan University is Hiring a Customer Service Representative - Facilities Near Kalamazoo, MI
Position Details
- Serves as main point of contact for campus community facility-related needs.
- Receives requests for repairs or reports of facility problems and records them in the department’s work order system. Responds to all inquiries regarding facility-related services.
- Uses computer maintenance management systems and other programs to create and distribute detailed reports used by the department including warranty review, event scheduling, purchasing reports, customer surveys, and order reports.
- Provides information to callers and responds to email requests for information on the status of projects.
- Assists department staff in gathering information, preparing and facilitating events, and other administrative support duties.
- Some college coursework from an accredited institution.
- Two years’ relevant experience.
- Experience with customer service or administrative support.
- Internal applicants should use the WMU-Internal Application.
- External applicants should use the WMU Application.
- Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, GO TO:https://www.wmich.edu/hr/enrollment-staff
- Staff Compensation System pay grades and rates are available at:https://wmich.edu/hr/staffcompensation
- Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
- Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Job Summary
Full Time
Colleges & Universities
$37k-47k (estimate)
06/20/2024
08/25/2024
wmich.edu
KALAMAZOO, MI
3,000 - 7,500
1903
JESSACA K SPYBROOK
<$5M
Colleges & Universities
Related Companies
About Western Michigan University
Western Michigan University is redefining success as we expand what it means to be smart in an ever-changing world. We prepare students from around the globe for a life well lived by helping them to pursue, thrive and prosper so that they can make a meaningful impact on society. WMU students pursue their purpose in an environment designed to help them thrive academically, emotionally and physically. Our focus on well-being supports student success, empowering them to craft a life of meaning and fulfillment. Broncos prosper. Nine of ten graduates are employed quickly, working in their field, in... jobs they like. wmich.edu/rethinksmart
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