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Overview
Builds client relationships by researching, analyzing and resolving service requests and complaints. Reviews client account for the purposes of conservation and potential cross-sell opportunities.
Conducts conservation efforts to retain clients' business. Ensures compliance regulations are met. Maintains comprehensive knowledge to fully service clients.
Required to meet or exceed established performance objectives. Works with some supervision; is expected to utilize critical thinking skills to resolve issues, overcome objections and de-escalate client interactions.
Escalates to tem lead or manager when appropriate.
Responsibilities
What you will do :
Qualifications
and providing effective recommendations to resolve.
Work Setting / Position Demands :
None
Travel Requirements :
Last updated : 2024-06-17
Full Time
Insurance
$53k-68k (estimate)
04/10/2023
09/18/2024
The job skills required for Customer service representative include Customer Service, Written Communication, Flexibility, Attention to Detail, Computer Systems, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.