The Learning and Development Professional, working under general supervision, is responsible for creation and delivery of enterprise learning programs, partnering with stakeholders to create learning materials, onboarding guides, and other learning resources. The role works in collaboration with leadership, management, business, and individuals to develop and deliver learning with best practice in mind and the intention of expanding skills across all employees at all levels within an organization. The role assesses the existing curriculum for accuracy, relevance, and availability for delivery and/or facilitation, and collaborates with stakeholders to identify training needs, acquire information, and supports the development, administration, and maintenance of learning curriculum.

• 1 years of experience in Organizational Learning and Development or related technical experience.
• Bachelor's degree in Human Resources, Talent Development, or a related field and/or commensurate experience.

• Implements learning and development strategies and supports the evaluation of those strategies so that they are aligned with the organization's talent management goals and objectives.
• Develops, delivers, and administers learning programs for employees at all levels of the organization, including new hire orientation, leadership development, professional skills training, etc. which may involve designing and delivering instructor-led training (ILT), e-learning modules, webinars, workshops, and other training formats.
• Implements the entire learning and development process, including setting up training calendars, coordinating training logistics, marketing learning programs, tracking attendance, and supporting evaluation of the effectiveness of learning programs.
• Collaborates with stakeholders to identify learning and development needs, gather feedback on learning programs, and ensures learning initiatives are aligned with enterprise goals.
• Ensures that all learning and development initiatives comply with relevant laws, regulations, and company policies.
• Collaborates and develops relationships with third party training providers for implementation and delivery of training needs of the employees.
• Supports evaluation of the effectiveness of learning programs by conducting assessments, surveys, and other feedback mechanisms which may involve analyzing data and metrics to measure the impact of learning initiatives on employee performance, productivity, and organizational outcomes.
• Stays current with industry trends and best practices in learning and development, talent management, and insurance industry-specific training requirements which may involve attending conferences, participating in professional development programs, and conducting research to ensure that training programs are up-to-date and aligned with industry standards.
• Provides coaching and mentoring to employees to support their learning and development needs which may involve providing guidance, feedback, and support to employees as they progress through their development plans and strive to achieve their career goals.