12 Front Desk Supervisor | Westin Wilmington | PM Hotel Group Jobs in Wilmington, DE
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Westin Wilmington | PM Hospitality is Hiring a Front Desk Supervisor | Westin Wilmington | PM Hotel Group Near Wilmington, DE
The Front Desk Supervisor position requires someone who is organized, detail-oriented, and can work well under pressure. If this sounds like you, then a career in the hospitality industry might be a great fit. This role requires a friendly demeanor and excellent customer service skills. A successful Front Desk Supervisor should be able to effectively handle stressful situations, and coordinate with other departments within the hotel. They must also be proficient in using various computer software programs related to front desk operations. Other responsibilities include:
- Supervises front desk agents and assigns tasks as needed
- Monitors guest experience to ensure satisfaction and responds to guest concerns
- Conducts training and coaching for front desk agents
- Maintains accurate records, including room availability and guest information
- Coordinates with other hotel departments, such as housekeeping and maintenance, to ensure a seamless guest experience
- Assists with guest check-ins and check-outs
- Handles cash and credit card transactions at the front desk
- Maintains a professional and welcoming demeanor when interacting with guests
- Ensures compliance with hotel policies and procedures
- Provides leadership and motivation to front desk team members.
Experience
Preferred- 1 - 3 years: Guest Service Experience
Education
Preferred- High School or better
Behaviors
Preferred- Loyal: Shows firm and constant support to a cause
- Team Player: Works well as a member of a group
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Summary
Full Time
$37k-52k (estimate)
07/09/2024
08/25/2024
The job skills required for Front Desk Supervisor | Westin Wilmington | PM Hotel Group include Guest Service, Customer Service, Housekeeping, Leadership, Credit Card, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor | Westin Wilmington | PM Hotel Group. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor | Westin Wilmington | PM Hotel Group. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor | Westin Wilmington | PM Hotel Group positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor | Westin Wilmington | PM Hotel Group, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor | Westin Wilmington | PM Hotel Group. You can explore the career advancement for a Front Desk Supervisor | Westin Wilmington | PM Hotel Group below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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