Devops Infrastructure Engineer (Mid-Senior level)
Los Angeles, CA |HYBRID role

• At WFS, we believe that our PEOPLE are our most important asset. We embody PASSION in everything we do, and we hope that you will too.
• The Devops Infrastructure Engineer will be responsible for ensuring our systems are best-in-class for stability, observability, and enterprise application scaling in the financial services industry. This role will be part of a key growth initiative within WFS and will partner with the application development teams to ensure the services are performant to business expectations.
• You can expect to collaborate with technology and business leaders to understand and define the service levels needed for our solutions ensuring the appropriate metrics for successfully meeting SLAs are defined, measured, and met, while continually evolving to adapt to the changing needs of the business.

We are looking for an engineering mindset who will be responsible for:

• Partner with DevOps teams to drive observability into our technology stacks and define metrics so that we can improve our I.T. service stability and meet business needs.
• Collaborate with engineering and DevOps so that our services are scalable and resilient.
• Create feedback for continual improvement and evolution of non-functional requirements.
• Knowledge of DevOps tooling and ability to partner with development teams to implement toolset and train teams.

Job Responsibilities:

• Release and deploy foundational services to enable WFS engineering to move faster with confidence.
• Design and develop systems and processes that enable highly available & scalable systems.
• Design, build and deliver software to dramatically improve the availability, scalability, latency, and efficiency of WFS's services.
• Achieve breakthroughs in systems throughput by identifying and eliminating bottlenecks.
• Leverage technology such as Python, GCP, Kubernetes, Terraform, Oracle, MySQL, Redis, ELK, Snowflake to advance WFS's platform.
• Champion best practices by actively collaborating with other teams in a culture that values whiteboarding and technical design review.
• Contribute to the company as a subject matter expert in multiple areas, constantly pushing yourself to be a better engineer and to level up all your peers within your team and within WFS.
• Mentor and pair with other WFS engineers to build better software by focusing on performance, self-healing system, configuration as code, defensive programming, application security, etc.
• Participate in periodic on call duties with a focus on solving issues when they are discovered, preventing recurrences, and minimizing alert fatigue.
• Prototype and advocate for architectural improvements to achieve breakthrough results in WFS systems' operational scalability and reliability.
• Work together with service-facing engineers to release and deploy impactful code.
• Perform quantitative analysis to understand and scale WFS systems and manage the cross-functional effort to resolve scalability issues.
• Produce and advocate for preventative, upstream solutions with internal stakeholders and external vendors and dependencies.
• Confidently make informed, data-driven decisions in a fast-paced environment with competing priorities

Qualifications:

• Have 3 years proven working experience with automation tools (e.g., Terraform, Ansible, Jenkins) and configuration management.
• Solid understanding of monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack).
• Proficiency in one or more programming languages (e.g., Python, Go, Java) for automation, scripting, and developing tools.
• Experience with version control systems (e.g., Git) for code management and collaboration.
• Strong System Administration, Infrastructure background
• Experience with Bash or Powershell scripting
• Have 5 years working Experience with Linux/Unix systems administration and troubleshooting.
• Knowledge and hands on experience with containerization technologies (e.g., Docker) and orchestration platforms (e.g., Kubernetes).
• Familiarity with networking concepts, protocols, and troubleshooting techniques.
• Experience with server provisioning, configuration, and management.
• Strong Experience with Google Cloud Platform - provisioning resources, administration
• Knowledge of Security, including understanding how security works, data encryption, etc.
• Experience with JIRA, ServiceNow and GCP based monitoring tools.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication skills and the ability to collaborate effectively with cross-functional teams.
• Willingness to participate in on-call rotations and work in a fast-paced, dynamic environment.
• Willing to work on a hybrid schedule.

What's the expected pay for this role?

• $100,000 to $130,000 USD per year.
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable

What do we offer?

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas, TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet

Acknowledgment
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal -opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.