Westland Real Estate Group is Hiring a Community Manager - Amber Hill Near San Antonio, TX
Community Manager-Amber Hill Apartments Company Overview:Established in 1977, Westland Real Estate Group is a privately owned Property Management company that manages and owns their own Real Estate portfolio responsibly. Our real estate portfolio consists of both Commercial and Residential with Residential having over 30,000 units spread out through Southern CA, Las Vegas, NV, Fort Worth and San Antonio, TX. Westland is headquartered in Long Beach, CA and believes in continually growing and expanding the Westland family while providing high-quality service and making a positive impact on each community we serve. Our company values are Family, Opportunity, Commitment and Results. Come and join the Westland team where growth is key! The Community Manager oversees the daily operations of the community including, but not limited to, managing financial matters, handling resident relations, coordinating maintenance work, enforcing leases, and preparing performance reports. They manage the activities of the entire on-site staff and coordinate available resources to effectively and successfully accomplish financial and operational objectives as set forth by Westland Real Estate Group’s vision. Requirements:
High school diploma/GED
2 - 5 years experience as a Property Manager or similar role
Certified Apartment Manager (CAM) preferred
Working knowledge of property regulations
Personal Competencies:
Ability to understand financial and operational goals and implement processes to achieve goals
Professional appearance and attitude
Customer Service oriented
Detail oriented
Ability to lead and motivate others
Strong communication skills
Exceptional organizational skills
Basic Marketing knowledge
Ability to learn technology (system and programs) quickly
Flexible
Resourceful
Responsibilities of the Community Manager:Property Management-
Manage all aspects of assigned community
Maintain accurate records of all community transactions
Maintain awareness of industry laws, standards and regulations
Inspect community on a regular basis
Report all liability and community incidents
Ensure property has appropriate security
Submit required reports as appropriate
Attend management meetings
Special projects and other duties as assigned
Leasing-
Oversee leasing activities to achieve occupancy standards
Resident Relations-
Encourage positive resident relations
Enforce property policies and procedures
Generate necessary legal action, documents and process in accordance with State Law and Westland Real Estate Group’s guidelines
Maintenance-
Oversee vendor/contractor work
Oversee maintenance and repairs
Assure there are adequate market ready apartments
Finance and Budgetary-
Accomplish financial goals and report performance periodically
Collect receivable accounts and handle operating expenses to meet budget
Develop and manage annual budgets
Human Resources-
Oversee property personnel and manage their performance
Be aware of, implement and enforce company policies/procedures
Job Duties of the Community Manager:
Set market rents, formulate annual budgets and income projections, schedule expenditures; analyze variances and initiate corrective action to meet budget.submit financial reports
Audit invoices to ensure accurate coding and confirm billed amounts match approved scope of work and submit in a timely manner according to business standards; control and manage all funds (including Petty Cash)
Set team and individual performance goals; weekly, monthly and annual and conduct meetings to communicate goals and provide support to accomplish goals
Supervise and motivate team members to achieve operational goals; provide ongoing feedback as well as formal and informal performance evaluation, facilitate performance management for under performance up to and including terminations of employment if warranted
Oversee team members; provide new orientation, instructions on procedures and guidelines and safety standards
Oversee team members work to ensure quality and adherence to standards
Manage team’s time keeping; review, correct and approve timesheets
Ensure teams awareness of industry laws, standards and regulations as well as market/industry conditions and trends via trade publications, professional organizations, etc.
Ensure implementation and enforcement of company policies/procedures
Establish rental rates
Determine monthly specials/ concessions for the property Determine rent adjustments and concessions, and negotiate incentive offers for renewals
Oversee collection of rent in a timely manner according to business standards
Oversee leasing activities to achieve occupancy standards; advertise available unit using a variety of media and promotional materials, plan events to generate foot traffic, ensure unit readiness and adequate Leasing Agent coverage
Oversee local market surveys and monitoring of competitors
Review all notices to vacate to determine the cause of the move-outs
Oversee generation of necessary legal action, documents and process in accordance with State Law and Westland Real Estate Group’s guidelines
Oversee vendor/contractor work; communicate with vendors regarding work schedule, work quality and billing; maintain a collaborative relationship
Physically walk and inspect community and check vacant apartments on a regular basis
Conduct inspections of units as appropriate (semi annual and annual); inspect with residents as required to assess apartment conditions
Encourage positive resident relations; plan and conduct resident appreciation activities
Enforces residential policies and procedures by identifying violations and addressing violators
Oversee maintenance and repairs including managing inventory and aging of work orders to maintain alignment with business standards
Assure quality and quantity of market ready apartments
Update vacancy status on a daily basis on Availability Board and in core system (Yardi); coordinate with maintenance and make-ready staff to ensure timely condition of apartments after move-out
Meet with Maintenance Supervisor daily to discuss schedules and maintenance activities and Mobile Maintenance usage and accuracy trends
Report all liability and community incidents to Regional Managers and corporate office immediately
Ensure that all workers’ compensation claims are reported and proper paperwork is completed
Secure property by reporting security issues to Regional Manager, respond to emergencies
Maintain records and ensure submit non-financial and HR related required reports to leadership as appropriate (daily, weekly, monthly)
Attend scheduled management meetings
Special projects and other duties as assigned
Benefits:Westland takes pride in its team members and proudly offers the following benefits:
Medical (dependent coverage options as well)
Dental (dependent coverage options as well)
Vision (dependent coverage options as well)
Life Insurances (dependent coverage options as well)
Short Term Disability Insurance
Long Term Disability Insurance
401K with employer matching
6 Sick Days a year
10 Vacation Days a year to start
Paid Holidays
Rent Discounts and More!
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. All applicants being considered for employment must pass a background check, drug screening and any other applicable pre-employment screening.Westland Real Estate Group is an equal opportunity employer.