1 IT Manager (Nashville, TN/Remote) Job in Nashville, TN
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IT Manager (Nashville, TN/Remote)
$122k-149k (estimate)
Full Time | Building Construction
3 Days Ago
Westport Properties is Hiring a Remote IT Manager (Nashville, TN/Remote)
Westport Properties, Inc. is looking for a talented IT Manager to join our team. The focus of this position is to work closely with the Director of IT in exploring and implementing cloud-based solutions to provide secure and accurate benefits to our internal members, and to lead team members within the department. If you're a forward thinker and leader of the IT industry, then read on and apply today!
Job Title: IT Manager
Reports To: Vice President of IT
Location: Remote - Nashville, TN
FLSA Status: Exempt/Salary
WestportWork Category: Mobile Team Member
Position Status: Full-time
Work Schedule: Monday-Friday with occasional overtime and/or weekends
Salary Range: $75,000 - $100,000
Travel: 10-25% may be required and/or dependent on business needs
Job SummaryThe IT Manager is a management position that will report directly to the Director of Information Technology. Professional team members are expected to uphold the highest standards of accountability, integrity and professionalism, Participating Employer focus, and system efficiency. The IT Manager position requires a strategic and forward-thinking leader to support the Director of Information Technology with looking to the future and actively seeking robust cloud-based solutions, advanced Data Analytics and Business Intelligence, and the roll out of Process Automation. This roll out include enhance automation, minimize manual tasks, and continue our focus to implement the right tools and solutions to provide secure and accurate benefits to our members.
Under general direction, the IT Manager manages team members within the Westport IT department. This position is responsible for overseeing and managing Westport’s IT systems and IT operational activities. The IT Manager will oversee the strategic planning, procurement, implementation, security, protocols, and management of Information Technology solutions in use by Westport and the IT operational activities associated with them.
In addition, this role will be tasked with coordinating the efficient and effective operations of Help Desk, including work direction and supervision of IT Help Desk Support Agents and coordination with other Team members and Information Technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. Developing regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. This position has authority to create operating procedures and practices for the Help Desk.
Disclaimer All employees must pass a post-offer, pre-hire background screening which includes a multi-state criminal check and DMV records. Furthermore, this job description is subject to change at any time. Nothing in this job description is meant to guarantee employment status and/or position. This job description neither restricts nor prevents management’s right to assign and/or reassign duties and responsibilities to this job at any time of the essential functions. It does not proscribe or restrict the tasks that may be subsequently assigned.
Job Title: IT Manager
Reports To: Vice President of IT
Location: Remote - Nashville, TN
FLSA Status: Exempt/Salary
WestportWork Category: Mobile Team Member
Position Status: Full-time
Work Schedule: Monday-Friday with occasional overtime and/or weekends
Salary Range: $75,000 - $100,000
Travel: 10-25% may be required and/or dependent on business needs
Job SummaryThe IT Manager is a management position that will report directly to the Director of Information Technology. Professional team members are expected to uphold the highest standards of accountability, integrity and professionalism, Participating Employer focus, and system efficiency. The IT Manager position requires a strategic and forward-thinking leader to support the Director of Information Technology with looking to the future and actively seeking robust cloud-based solutions, advanced Data Analytics and Business Intelligence, and the roll out of Process Automation. This roll out include enhance automation, minimize manual tasks, and continue our focus to implement the right tools and solutions to provide secure and accurate benefits to our members.
Under general direction, the IT Manager manages team members within the Westport IT department. This position is responsible for overseeing and managing Westport’s IT systems and IT operational activities. The IT Manager will oversee the strategic planning, procurement, implementation, security, protocols, and management of Information Technology solutions in use by Westport and the IT operational activities associated with them.
In addition, this role will be tasked with coordinating the efficient and effective operations of Help Desk, including work direction and supervision of IT Help Desk Support Agents and coordination with other Team members and Information Technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. Developing regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. This position has authority to create operating procedures and practices for the Help Desk.
- This role is currently deemed remote. However, it may move to an in office – position in the future. We reserve the right to evaluate all remote positions and may reassign them to mandatory in office.
- Oversee and assist in the daily operations of the IT Department to ensure the functionality, availability, and security of Westport IT systems, data, backups, and communications; troubleshoot and remediate issues that arise
- Procure and manage IT equipment and professional services in accordance with Westport Procurement and Contracting Policy
- Manage IT vendors, contracts and service level agreements and perform vendor audits
- Manage information technology projects
- Coordinate internal and external resources, timetables, budgets, and the reporting to Director of Information Technology
- Develop department policies, process and procedures documentation and provide internal training to department and impacted end users
- Ensure compliance of department and organizational polices
- Participate in internal and external audits; oversee and coordinate responses to audit requests
- Manage department team members, including performance and training assessments.
- Assist in the development of IT staffing plan and professional growth
- Manage IT department services and prepare management reports of department activities, tasks, and operational metrics
- Will be expected to organize and lead quarterly department meetings, ensuring a structured and effective communication platform for team members.
- Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.
- Anticipate future demands of initiatives related to technology, budget and business within your department and design/implement solutions to meet these needs
- Maintain professional and technical knowledge through continued education, online/inperson training and attendance of educational workshops, reviewing professional publications, networking and participation in professional industry groups
- Associate’s and/or Bachelor’s degree in Computer systems or similar field
- IT Certification preferred but not required (CompTIA A certification, Microsoft Certified IT Professional, Cisco certified network associate, etc.)
- A minimum of 3 years or more of experience in a management or supervisory role is required.
- Relevant years of work experience may substitute for the degree requirement
- Knowledge of design, development, testing and implementation of enterprise scale apps
- Understanding of SharePoint Designer, InfoPath, Web Parts and workflow creation
- Proficient knowledge of understanding permissions, capabilities and responsibilities of SharePoint User: End Users, Power Users, Site Owners, Site Collection Administrators.
- Excellent verbal and written communication skills
- Strong ability to plan and manage numerous processes, people and projects simultaneously
- Ability to work within a team and to foster teamwork
- Must possess excellent presentations skills with the ability to deliver clear and engaging demonstrations to management.
- Must have adept public speaking skills and be capable of answering inquiries and leading public discussions with assurance and composure.
- Proactive, self-starter, goal oriented and ability to work independently
- Proficient in Microsoft 365 Dynamics, SharePoint platforms including business intelligence tools such as Power BI
- (If applicable) Ability to work flexible hours depending on various departmental project deadlines and/or Company events and sponsored programs (including a few late evenings and weekend events per year)
- General office and telephone skills are required
- Basic Computer Skills are required
- Must maintain and hold a valid State Driver’s License (if driving for Company business for the role)
- Paid Time Off
- Paid Holidays
- 401(k) Eligibility
- Health Benefits: Medical, Dental, Vision
- Life Insurance Benefits
- Supplemental (Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, Accident)
- Recognition of Hard Work and Exemplary Performance
- Clean, Air Conditioned, Friendly Working Environment
- Discretionary Bonus Based on Several Factors
Disclaimer All employees must pass a post-offer, pre-hire background screening which includes a multi-state criminal check and DMV records. Furthermore, this job description is subject to change at any time. Nothing in this job description is meant to guarantee employment status and/or position. This job description neither restricts nor prevents management’s right to assign and/or reassign duties and responsibilities to this job at any time of the essential functions. It does not proscribe or restrict the tasks that may be subsequently assigned.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Building Construction
SALARY
$122k-149k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
12/29/2024
HEADQUARTERS
HAVELI, MAHARASHTRA
SIZE
<25
FOUNDED
2020
CEO
DARAK RANJEET ASHOK
REVENUE
<$5M
INDUSTRY
Building Construction
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The job skills required for IT Manager (Nashville, TN/Remote) include Planning, Initiative, Written Communication, Computer Systems, Presentation, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Manager (Nashville, TN/Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Manager (Nashville, TN/Remote). Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for IT Manager (Nashville, TN/Remote) positions, which can be used as a reference in future career path planning. As an IT Manager (Nashville, TN/Remote), it can be promoted into senior positions as an Information Technology Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Manager (Nashville, TN/Remote). You can explore the career advancement for an IT Manager (Nashville, TN/Remote) below and select your interested title to get hiring information.
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