Job Summary:

Automotive Service Shop Foreman functions as the highest skill level technician capable of performing diagnostics and repairs in all specialties.

Supervisory Responsibilities:

• Provides oversight and guidance in the shop.
• Manages technician trainings and assists with skill development.

Duties & Responsibilities:

• Performs work as outlined on repair order with efficiency and accuracy, by dealership and factory standards.
• Diagnoses the cause of any malfunction and performs repairs.
• Communicates with the Parts Department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Reassigns dispatched repair work where necessary to ensure the highest skilled technicians are assigned appropriately skilled jobs.
• Communicates with the service advisor immediately if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions.
• Installs optional equipment specified by the customer or dealer.
• Reports machinery defects or malfunctions to the supervisor.
• Ensures that customers' cars are kept clean.
• Notifies the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Maintains and is accountable for all dealership-owned tools and manuals, returning them to the proper place.
• Safely operates all tools and equipment, reports safety issues immediately.
• Performs other duties as assigned.

Required Skills & Abilities:

• High-Volume Shop Experience.
• Excels in diagnosing and repairing vehicles.
• Superior customer service.
• Strong communication skills and work ethic.
• Commitment to continuous improvement.
• Experience maintaining high customer satisfaction.
• Prior leadership experience preferred.
• Must be able to pass pre-employment screen (background & hair follicle drug test)

Education & Experience:

• 5 years of progressive management experience in the Automotive Dealership industry.

• High School Diploma or GED equivalence required.
• ASE Certification (Preferred).

Physical Requirements:

• Prolonged periods of walking on a level surface throughout the dealership
• Must be able to work safely in a noisy area with many odors present.
• Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds.
• Must be able to inspect vehicle to determine repairs needed.
• Good vision to inspect repair work.
• Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.