Job Summary

Responsible for providing training for new hires and tenured employees through various learning methods.

Responsibilities

• Provides company, regulatory, carrier or practical training for individual or group settings to new hire as well as tenured employees.
• Creates milestones to be achieved through training methods and create training plans.
• Conducts skill needs assessments to identify specific skill / knowledge gaps, training objectives, work situations and changes in training policies and procedures.
• Coordinates trainings and re-certifications, ensuring training is designed, delivered and evaluated for consistency.
• Observes employees to determine the effectiveness of training programs and ensure that any additional training requirements are fulfilled.
• Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and Safety Manager.
• Maintains training rosters and records with trainees and complies with appropriate training recordkeeping requirements.

Minimum Requirements

• HS Diploma, GED or Equivalent.
• WFS or Carrier Instructor Certification.
• Current qualification and experience on training subject or learning plan.
• problems and systematically investigates the various components.
• Has a complete picture of the context and overview of the whole problem.

Preferred Skills

• Conduct : Making a good first impression and sustaining it for a long time.
• Ensure Safe & Secure environment : The ability to consider S&S as the number one priority at all times, respecting compliance, rules and regulations in all actions taken into the role.
• Listening : The ability to show one absorbs and understands important (non-) verbal information and to ask further questions when necessary.
• Problem Analysis : The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.
• Situation awareness : Has and gains insight into situations, problems and processes.

Physical Requirements / Working Conditions

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Walk short distances.
• Reach above and / or below shoulder.
• Handle / grasp documents or office equipment.
• Sit and / or stand for short or extended periods of time.
• Lift / carry / move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits

• Want your pay in advance? Access up to 50% of earned wages when you need it through myWisely app or the Daily pay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered with company match!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

Last updated : 2024-09-05