Job Summary:

Position: Las Vegas Operations Supervisor/Hourly Manager

Requirements:

• NV Guard Card: A valid Nevada Private Investigator Licensing Board (PILB) Security Guard Card is essential.
• Education: Minimum of a GED or high school diploma for reading, comprehension, and basic math skills.
• Citizenship: US citizenship with a valid Social Security Card and birth certificate.
• Procedural Knowledge: Ability to follow established procedures and policies, including enforcing client/company rules and regulations.
• Communication Skills: Excellent verbal and written communication skills, including legible report writing.
• Customer Service: Providing high-quality customer service is crucial.
• Analytical Skills: Proficiency in staff scheduling time edits and analyzing reports, and solving client issues, then informing your action plan to corporate management.
• Independence and Attention to Detail: Capable of working independently or as part of a small group, paying attention to detail even under minimal supervision.
• Physical Abilities: The role may involve extended periods of sitting, walking, standing, and climbing stairs. You should also be able to respond promptly to alarms and emergencies.
• Reliability: Demonstrated strong work ethic and reliable transportation with a current driver’s license.
• Permits: Familiarity with applicable security guard or weapons permits.

Specific Responsibilities:

• Staff Scheduling: Manage Las Vegas account portfolio staff schedules and time edits.
• Reports Oversight: Oversee all security online Lighthouse reports and DARs, reporting events to corporate management and clients as appropriate.
• Training Programs: Continuously develop and provide training programs.
• Manual Maintenance: Develop on-site manuals and regularly review/update them.
• Meeting Attendance: Attend assigned meetings.
• Emergency Response: Be prepared to respond to emergency situations.
• Post Coverage: Manage daily staff schedules, filling posts if needed due to call-offs, and covering posts yourself until staff can relieve you as per account requirements.
• Uniform Policies: Oversee the uniform department and develop uniform policies.
• Policy Changes: Ensure that all policy or manual changes receive approval from Corporate management.

Organizational Structure:

• Reporting Line: Directly report to Corporate Regional management.
• Collaboration: Work closely with the Las Vegas Business Development representative.
• Other Directions: Receive guidance from clients and senior-level management.

managing multiple security sites.

• Military/Law Enforcement: Prior is recommended.
• Communication Skills: Strong written and verbal communication skills are essential.
• Time Management: Organizational and time management skills are important.

Additional Information:

• Background Investigation: Successful completion of a background investigation is a condition of employment.
• Work Environment: You’ll operate in a team-oriented management environment while also demonstrating the ability to work independently.
• Customer Relations: Developing and maintaining customer relationships is critical.
• Availability: Be prepared to work weekends and overtime as needed.
• Pay: Hourly pay ranges from $27.00/hr to $29.00/hr, with potential for pay increases and promotions based on performance and portfolio growth.

Job Type: Full-time

Pay: $27.00 - $29.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 1 year

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Overnight shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Las Vegas, NV (Required)

Ability to Relocate:

• Las Vegas, NV: Relocate before starting work (Required)

Work Location: In person