HR Coordinator

Location: Dallas, TX 75390

Position Type: Contract (Hybrid - Must be in DFW, work onsite 2 days a week)

Contract Length: Open

Pay Rate: $22-25/hour

About the Position:

Wheeler Staffing Partners is seeking three HR Coordinators to join our team on a contract basis. This role is essential in supporting the Leave of Absence team with data entry and employee information management as we roll out a new PTO policy on September 1st. Candidates with experience in payroll, HR, and leave of absence processes are preferred. Attention to detail is crucial.

Responsibilities:

• Provide responses to inquiries from new hires, employees, and external customers related to data entry, transactions, tuition reimbursement, employee onboarding, records management, and general customer service.
• Receive, triage, route, or answer customer HR inquiries promptly and provide information and resources as needed.
• Support monitoring and resolving pending HR requests, ensuring timely follow-up and resolution.
• Identify and recommend changes to existing methods and systems to improve accuracy, efficiency, and responsiveness.
• Process, review, and audit various human capital management (HCM) employee transactions.
• Deliver excellent customer service for all preboarding activities; provide status updates to Talent Acquisition Partners and hiring managers.
• Complete new hire transactions in the applicant tracking system accurately and timely; initiate pre-employment tasks, such as background check processes.
• Provide new employee orientation information, answer questions, and guide new hires in preparation for their first day.
• Confirm details in the applicant tracking system are accurate before new hire processing; complete HCM new hire transactions if needed.
• Process employee requests such as verifying prior state service, verification of employment, and public service loan forgiveness forms.
• Prepare departmental files for employee requests, performance appraisal requests, and legal requests (subpoenas or TPIA requests), adhering to institutional records and retention policies.
• Prepare employee files for regulatory review and audits, ensuring appropriate documentation is collected to create and maintain new employee files for staff employees.
• Review and process employee tuition applications for departmental approval; communicate with employees on tuition reimbursement inquiries.
• Complete and initiate all tuition reimbursements for processing; ensure all necessary documentation is obtained and adhere to tuition policy.
• Efficiently prioritize workload to ensure all tasks are accomplished in a timely manner.
• Adhere to all HR Services’ standard operating procedures.
• Provide back-up support for the HR Services Support team, as needed.
• Perform other duties as assigned.

Minimum Qualifications:

Education/Experience:

• Required: Bachelor’s Degree (no experience required) or relevant years of experience in lieu of education (minimum of four (4) years of related experience with no degree).
• Preferred: Experience in Human Resources, customer service, data entry, or related fields. Experience with ATS, CRM, and HRM systems – specifically Taleo and PeopleSoft.

Knowledge, Skills, & Abilities:

• Ability to interpret policy and apply procedures, techniques, or practices to work problems.
• Excellent telephone and personal customer service skills with all levels of internal and external personnel and organizations.
• Effective verbal and written communication skills.
• Proficient in reading, writing, simple to advanced mathematics, data analysis, and report writing.
• Good computer skills.
• Thorough knowledge of records management storage and retrieval systems.
• Ability to type 30 words per minute.
• Good judgment and decision-making skills.

Join Wheeler Staffing Partners to be part of a proactive HR Services Team focused on improving systems, processes, procedures, and data management. If you are detailed-oriented and have relevant experience, we encourage you to apply for this exciting opportunity!