3 General Manager - Cafe Operations, Marketing, & Community Relations Jobs in Oak Park, IL
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General Manager - Cafe Operations, Marketing, & Community Relations
$77k-109k (estimate)
Full Time
1 Week Ago
Whirlwind Coffee Company,LLC is Hiring a General Manager - Cafe Operations, Marketing, & Community Relations Near Oak Park, IL
Job DescriptionWhirlwind Coffee Co., is a coffee roastery and cafe in Oak Park IL,, with the mission of giving all net profits back to charities and communities in need. We are looking to hire a motivated super human with a ton of moxie and love for coffee. This hybrid operational role will be hands-on running our cafe and retail store as well as being cross trained in our roastery operations.
You will be starting at the ground floor with us -- that means you will learn everything about this business. So you must be wired to contribute. Your values, work ethic, and ability to work with others is off the charts. At Whirlwind we believe our actions should do all the talking -- we hope you believe this too.
About Whirlwind CoffeeFounded on a love for coffee and desire to do more, our mission is simple:
Cafe
Due to the high volume of applicants, we are not currently accepting phone calls about employment opportunities. In addition, we cannot pay for relocation expenses or act as an immigration sponsor at this time, nor is this position eligible for telecommuting.
Whirlwind Coffee Co. is an equal opportunity employer and works in compliance with both federal and state laws. Qualified candidates will be considered for employment regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Get brewing already. whirlwindcoffee.com
Job Type: Full-time
Benefits:
You will be starting at the ground floor with us -- that means you will learn everything about this business. So you must be wired to contribute. Your values, work ethic, and ability to work with others is off the charts. At Whirlwind we believe our actions should do all the talking -- we hope you believe this too.
About Whirlwind CoffeeFounded on a love for coffee and desire to do more, our mission is simple:
- Roast damn good coffee;
- Sell it to good humans at a fair price;
- Give back 100% of all net profits to support charities and communities.
Cafe
- Running the operations of our cafe/retail space, including maintaining our quality of service in collaboration with our shift leads and owner.
- Staff Supervision: Hire, train, and manage a team of baristas, including scheduling, assigning duties, and providing ongoing coaching and performance feedback
- Customer experience: We maintain a very high, personable customer experience, and we’re looking to keep it that way! You’ll be leading these standards, addressing guest concerns or complaints, and implementing strategies to enhance experience.
- Maintaining all cafe related equipment, inventory, POS systems/processes, and growth planning that aligns with our overall goals.
- Coffee catering: You’ll help us build and manage all catering orders including sales, delivery, and pickup if relevant.
- Space Rental: Manage scheduling, sales, and setup for any small to midsize rentals of our outdoor space. Ensure the day goes smoothly while not disrupting our other customers.
- Marketing and Promotion: Collaborate with ownership to develop and implement local marketing initiatives, promotions, and strategies to attract and retain guests
- Assist with marketing, web content, and social media posts as needed.
- Liaise with local non profit groups regarding donations (merch, coffee, etc.), and use of our space.
- Reporting and Analysis: Analyze sales and operational data, prepare reports, and recommend improvements in sales performance, staffing, and cost management
- Financial Management: Monitor and manage financial aspects, such as controlling costs, maximizing profitability, managing inventory, daily invoice entry, and tracking sales performance
- Forecast sales and scheduling to meet demand, maintaining costs within budget
- Experience in the hospitality industry preferably in coffee.
- Supervisor or management experience with 3 staff.
- Minimum 1 year managing schedules, inventory, tracking sales, and monitoring costs.
- Developing/maintaining staff training guides, processes and procedures
- Interacting with Customers regarding events and catering, and coordinating the needs for both.
- Experience with marketing, social media, and promotions for a business.
- A great human! Someone with a passion for coffee and more importantly, a desire to contribute more good in this world.
- Great organizational and people skills. Strong, clear communication is necessary.
- Must be a problem solver, someone with a natural passion for solving challenges, listening and thoughtfully sharing with others the solutions they’ve come up with.
- Should exude confidence, positivity, motivation and empathy; someone who brings the best out in people naturally and the room is better because they are in it.
- Great computer skills are a must. Must be willing and enthusiastic to learn/operate a large spectrum of equipment, machinery, and tools related to coffee and/or brewing.
- An innovative soul that isn’t scared of continually trying or learning new things in the name of progress.
- MUST have a “No job is too small” attitude and be capable of helping others lift heavy objects from time to time (think coffee beans).
- Raw leadership and coaching talents looking for further leadership growth and grooming.
Due to the high volume of applicants, we are not currently accepting phone calls about employment opportunities. In addition, we cannot pay for relocation expenses or act as an immigration sponsor at this time, nor is this position eligible for telecommuting.
Whirlwind Coffee Co. is an equal opportunity employer and works in compliance with both federal and state laws. Qualified candidates will be considered for employment regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Get brewing already. whirlwindcoffee.com
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Professional development assistance
Job Summary
JOB TYPE
Full Time
SALARY
$77k-109k (estimate)
POST DATE
06/20/2024
EXPIRATION DATE
07/19/2024
WEBSITE
whirlwindcoffee.com
HEADQUARTERS
Oak Park, IL
SIZE
<25
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