Job Description:

The Field Service Technician/Superintendent will perform a wide range of functions to assist with projects out in the field. The responsibility of this position is to lead and manage projects from the start of a project to the completion, work with project managers, manage and track materials, and create great client impressions. It is also their responsibility to diagnose issues, estimate, safety conscious, complete repairs, monitor, and train repair specialists. It is their duty to be the point of contact and actively listen and communicate with our customers. Using critical thinking to identify the proper plan of action.

Job Responsibilities (include, but not limited to):

● Good communication within White Castle & the community

○ The ability to listen and understand information without clarification. The Ability to

communicate clearly through a variety of channels such as phone, email and in person in

order to ensure information is communicated to everyone.

● Maintain positive business relationships

○ Seen as an individual people can go to with help

● Driven for results - goal oriented and follow through

○ Trusted to achieve goals successfully by being thorough, reliable, honest, and effective.

● Cooperation & teamwork

○ Seen as a team player, cooperative, and easily gains the trust & support of others.

● Action oriented

○ Seeks out challenges & is willing to take on additional responsibilities. Is a self-starter,

develops and implements new methods, solutions and procedures when appropriate.

● ● Technical Skills and Quality of Work

○ ○ Has necessary skills in order to fulfill job responsibilities.

○ ○ Takes pride in work, is detail oriented and analytical

● Ensure worksite safety and adjust as needed

● Good attendance, punctuality & reliability

● Reports to the Area Manager and follow the directives of said manager

Job Requirements:

● Maintain clean working area at all times

● Basic knowledge of OSHA regulations

● Not afraid of heights

● Diagnosing problem areas on roofs and their penetration points

● Flat roofing experience - preferred

● Shingle roofing experience - preferred

● Gutter experience - preferred

● Ability to give direction to a roofing crew if replacement is needed

● Knowledgeable with multiple roofs such as TPO, Shingle, Metal, tar and gravel

● Point of contact and working directly with customers

● Provide Training, guidance and opportunity for Repair Specialists

● Documentation of work with notes, photos, emails and phone calls

Job Qualifications:

● Driver’s License and clean driving record required.

● Ability to work in all weather conditions

● Ability to operate basic hand and power tools

● Ability to read a tape measure

● Ability to stand, walk and bend for long periods of time

● Ability to lift up to 80lbs

● Able to go up and down a ladder

● Ability to work independently

● Those who will live out our core values of Hustle, Safety, & Trust

Education:

● At least 2 years of experience in construction

● Construction Management Degree (preferred)

● High School Diploma

Benefits:

● Paid Time Off

● Paid Holidays

● Company Sponsored Health, Vision, and Dental Insurance

● Employer paid Life Insurance

● Short Term Disability

● 401(k)

● White Castle Apparel Allowance (yearly)

● Profit-sharing bonus

● Referral program

Job Type: Hourly, non-exempt

Hours/Days: Monday - Friday, occasional Saturdays, times will vary

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• Weekends as needed

Experience:

• Roofing: 3 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Grand Junction, CO 81501 (Required)

Ability to Relocate:

• Grand Junction, CO 81501: Relocate before starting work (Required)

Work Location: Hybrid remote in Grand Junction, CO 81501