From September 2024 through February 2025, the Whitney will present Edges of Ailey, the first large-scale museum exhibition to celebrate the life, dances, influences, and enduring legacy of visionary artist and choreographer Alvin Ailey. Edges of Ailey will feature over 90 events in the Susan and John Hess Family Theater. The Front of House Manager will liaise with multiple teams around the museum and will oversee assisting audiences during their time in the theater during performances, classes and public programs.
This is a temporary position with an anticipated end date around February, 2025.
Responsibilities:

• Liaise with the Visitor Management team for opening the house and beginning performances
• Assist audiences entering and exiting the theater for performances, including offering special assistance to people with disabilities
• Identify and reserve accessible seating
• Provide ALDs if requested
• Walk through the house and remove any items that audience members have left behind
• Coordinate with Senior Performance Producer, Assistance Performance Producer, and Production Manager to address on-site patron concerns, questions, and problems
• Coordinate with Performance, Production, Security, and VME teams in an emergency

Requirements:

• Minimum of three years of experience working in a theater, museum, or similar setting
• Background in house management for live performance
• Excellent interpersonal skills and ability to interface with artists of all backgrounds
• Positive, professional, and proactive demeanor
• Excellent written and verbal communication skills and the ability to coordinate and prioritize multiple projects at once
• Evening and weekend hours are required
• Occasionally physically demanding work, such as long periods of standing may be required
• Must be familiar with the inner workings of a museum and capable of coordinating with multiple departments to ensure a positive experience for artists as well as museum guests
• Familiarity and finely attuned ability in working with artists and performers

Compensation & Benefits:

• Hourly rate of $40.00
• Admission to world-renowned museums across the city and nationally
• Pet insurance and discounted membership for Citibike

The advertised pay rate is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse work experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.About the Whitney:The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.
EEO Statement:The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.
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