Job Summary:

Produce Clerks stock and rotate product on the sales floor with attention to promotional displays. They ensure displays are properly arranged and signed, maintain back stock areas in good order, perform product rotation, and ensure compliance with safety and department standards. Produce Clerks also prepare products for sale including packaging, labelling, and organizing in back stock and on the sales floor.

Duties and Responsibilities

Essential Job Specific Duties and Responsibilities:

• Cull, rotate, stock, prepare and display products as directed, in accordance with operational goals and in compliance with WFC policies, the department Organic Standards Handling Plan and established practices for safety, sanitation and customer service.

• Maintain product and product storage with attention to dates, organic status, proper labeling, price signs, accessibility, and safety.

• Accept vendor deliveries according to established practices.

• Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.

• As directed, move into back stock, rotate, stage, stock and/or merchandise products in accordance with shift criteria.

• Achieve WFC customer service standards for internal and external customers.

• Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.

Essential Organization Specific Duties and Responsibilities:

• Abide by all WFC policies and procedures.

• Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC's ENDS.

• Follow and ensure compliance with all safety practices and policies.

• Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.

Additional Duties and Responsibilities:

• Achieve daily operational goals as directed by your supervisor.

Knowledge, Skills, Abilities

Preferred Knowledge, Skills, and Abilities:

• Experience in retail, grocery, natural foods and/or fruit & vegetable productions, cooperative business

• Available to work evenings, weekends, holidays

Essential Knowledge, Skills, and Abilities:

• Basic computer literacy including familiarity with using a web browser and email

• Ability to operate effectively within established systems and procedures

• Outstanding customer service skills

• Attention to detail and good organizational skills

• Ability to handle multiple demands, work under time pressures and meet department work objectives

• Willingness to learn and perform all aspects of the position

• Ability to be flexible and to adapt to changing conditions

• Demonstrate objectivity, neutrality, and calmness under pressure

• Ability to work efficiently in a fast-paced environment

• Ability to effectively convey information

• Regular, predictable attendance

Essential Physical Requirements:

• Ability to frequently move up to 50 lbs. throughout shift

• Ability to occasionally move more than S0lbs.

• Ability to move around the premises throughout shift

• Ability to remain in a stationary position for long periods of time

• Ability to scan and bag groceries

• Ability to operate position-required machinery

• Ability to safely use sharp cutting instruments

Work Environment

OccasionalExposure:

• Outdoor weather conditions

Frequent Exposure:

• Handling wet, hot, cold, and/or frozen products

• Change in room temperature

• Using store cleaning supplies

• Carts, pallets, and hand-trucks moving in and out of storage/retail areas

Constant Exposure:

• Background music and in-store pages

• Food odors, grain and spice dust, food allergens