Responsibilities

• Support the Store Team Leader in all areas of operations including inventory, safety, merchandising, financial and physical plant issues.
• Maintain outstanding retail execution and customer service in the store.
• Select, train, develop, mentor, motivate, and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
• Uphold and communicate regional and store programs and standards to Team Leaders and Team Members.
• Regularly inspect the store to ensure compliance with all programs, rules and standards.
• Review and monitor scheduling, purchases, and other expenses to ensure teams and the store are within budget.
• Address customer concerns when necessary.

Knowledge, Skills, & Abilities

• Excellent verbal and written communication skills
• Strong organizational skills
• Ability to prioritize and delegate tasks effectively
• Ability to multi-task, show excellent follow-through and see the big picture
• Excellent interpersonal, motivational, team building and leadership skills
• Basic computer skills
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
• Ability to work a flexible schedule including nights, weekends, and holidays as needed

Desired Work Experiences

• 2 years of experience in a Leadership role
• Customer Service Focus
• Team Building
• Employee Relations
• Store Operations (Inventory, Labor Management, Cost Control)
• Marketing (Pricing, Merchandising)
• Managing P&L