11 Customer service advisor Jobs in Malta, NY
Wibit Consulting & Services WibitCS is Hiring a Customer service advisor Near Malta, NY
In collaboration we areworking with a leadingOnline Casino Gaming Company who is seeking to onboard a CustomerService Advisor Finnishspeaking for their Maltaoffice.
Location : TalPietMalta
Employment type : Fulltime on site (5 daysin and 3 days off and on the 9th week 5 days in and 2off)
Remuneration : Basesalary.
DUTIESANDRESPONSIBILITIES :
- Enableour players with quality solutions in a timely personal andprofessional manner that exceeds the customersexpectations.
- Identify and support players inany difficulties they might encounter.
- Provideexplanations to customers about products / site / policies / promotionsetc.
- Understandguide and support players in ResponsibleGambling
- Collaborate with our Fraud andpayments team in customer queries.
- UnderstandAML and report any suspiciousactivity.
REQUIREMENTS :
- Bea fluent or native Finnish speaker with a C1 level of English bothspoken and written.
- Be flexible and willing towork on a shift basis.
- Have experience workingwith customers listening to their needs and providing the bestsolutions.
- Be an excellent listener have anempathic approach and take pride in giving an excellent service toour players.
- You have exceptional organizationskills (including arriving on time meeting deadlines and findingaccurate information in a timely manner).
- Youare detail oriented with the ability to handle stressful situationswhile maintaining a positive attitude.
- Be anindividual who is open to constructivefeedback.
- Be a team player that can also workindependently.
- If you are passionate aboutCustomer Service have a genuine interest in iGaming and want tolearn more this position could be for you.
No iGaming experience Noproblem we will teach youeverything!
BENEFITS :
- Privatehealth insurance
- Free breakfast andlunch
- Wellness allowance
- Birthday leave
- Company and Team buildingevents.
- Relocation package to Malta includingflight and 2 weeks of accommodation.
- And muchmore!
Shift Rotas
Based on a 9 Week Rotation
DayShifts :
We have 5 days in and 3 days offand on the 9th week we have 5 days in and 2 off.
1 week ofearly shifts (starting at 7.00 8.00 or 9.00). 1 week of mid shifts(starting between 10.00 and 13.00) and 1 week of late shifts(starting at 15.
00).10 hours per shift including 1 hourbreak.
May also be requested sometimes to cover nightshifts according to business needs.
NightShifts :
Work hours per shift (whichhours / how many) : 11hrs (excl lunch break 1hr)
Shiftrotations (days working / days off) : 4 working shifts followed by 4days off!
Last updated : 2024-06-21
Job Summary
Full Time
$30k-38k (estimate)
06/23/2024
09/21/2024
The job skills required for Customer service advisor include Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service advisor positions, which can be used as a reference in future career path planning. As a Customer service advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service advisor. You can explore the career advancement for a Customer service advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
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Listened attentively to customers needs to ensure a positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
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Provide technical support to clients; troubleshoot systems.
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Promote service retention while reducing cancellations.
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Stop Complaining About Missed Calls.
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Confident with the ability to communicate to customers, colleagues, and staff at all levels.
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Step 3: View the best colleges and universities for Customer Service Advisor.
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