Admin Assistant

As an Administrator, you will work at one of our Wilks location providing service assistance to the commercial trucking industry and retail customers. You will be assisting with our employees and working with the manager on hiring.

Responsibilities will include, but not be limited to:

• Assist with incoming and dispatching emergency road service calls.
• Understand & communicate National Account service details.
• Call on customers to make sure their account is updated.
• Inputting payments from customers
• Resolve issues related to emergency road service calls.
• Handling payroll and assisting with employee benefits
• Work with the sales team to assist with providing excellent Customer Service
• Inventory Management 
• Hiring of employees 
• Banking

Basic Qualifications:

• Must be at least 18 years of age
• Proficient with Windows systems
• Candidates must be legally authorized to work in the U.S. without company sponsorship.

Preferred Qualifications:

• High School Diploma or GED
• Experience with computers, including Microsoft Office, Windows, and related programs.
• Previous customer service experience.
• Experience in resolving customer complaints and complex customer issues.

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others 
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Commitment to following established safety policies and procedures.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Dothan, AL 36301 (Required)

Ability to Relocate:

• Dothan, AL 36301: Relocate before starting work (Required)

Work Location: In person