2 Hospitality Assistant Jobs in Turner, OR
Willamette Valley Vineyards is Hiring a Hospitality Assistant Near Turner, OR
Primary Job Responsibilities/Essential Functions
- Private Events as Administrative Support to Hospitality Coordinator
- Monitors hospitality@wvv.com for event inquiries
- Monitors intothewoods@wvv.com for reservation inquiries and changes
- Respond to all email, phone and in-person inquiries as directed by Hospitality Coordinator.
- Tour potential clients through the facility, or set up tours with Ambassadors or Managers.
- Manage event contracts, deposit and payments with Hospitality Coordinator &/or Hospitality & Guest Service Manager and Accounting.
- Maintain customer relationship management software(WineDirect, Tock and ResKey)
- Guest Suites overseen by Hospitality Coordinator
- Assist reception with incoming phone calls and directing guests to appropriate extensions or departments.
- Oversee booking, calendar invites and communication of Winery Suites.
- Follow-up with guests on reservation, send welcome letters and maintain "helpful hints" documents.
- Greet guests, or assign employees in place, and give orientation.
- Audit cleanliness of the Guest Suites using our checklists
- Oversee Housekeeping schedule and task list
- Oversee all scheduling and assigning of Private Tours & Tastings of our hospitality guests, ensuring proper detail is kept in calendar invites.
- Other duties as assigned by the Hospitality & Guest Service Manager and/or Hospitality Coordinator.
- Supports Company's effort to create a more sustainable, cross-cultural and "green" environment.
- Direct Sale Meetings: Review meeting minutes of prior meeting(s) and have addressed those issues assigned to them by the next meeting or have a reason why they are unable to do so.
Must be able to:
- Stand for long periods of time and work in a fast-paced environment.
- Lift 40 lbs.
- Work peak tourism and traffic times including holidays, weekends, and evenings.
- Work on-site events.
- Multitask, work independently and as part of a team. Build team dynamics and synergy across departments.
- Work in a fast paced office environment.
- Experience answering a high volume of calls and emails
- Proficient with spreadsheets
- Use point-of-sale (POS) systems, Google services, and Microsoft Office Suite.
- Valid/current OLCC Server's Permit and Food Handler's Card.
- Excellent communication skills.
- Highly-developed organizational and time management skills.
Thorough understanding or a genuine interest in luxury wine business and terminology.
Ability to educate customers about wine with passion not pretension.
Job Summary
Full Time
$39k-48k (estimate)
06/23/2024
07/11/2024
wvv.com
FOREST GROVE, OR
100 - 200
1983
Public
WILLIAM H MALKMUS
$10M - $50M
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About Willamette Valley Vineyards
Willamette Valley engages in the production and sale of wines.
The following is the career advancement route for Hospitality Assistant positions, which can be used as a reference in future career path planning. As a Hospitality Assistant, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hospitality Assistant. You can explore the career advancement for a Hospitality Assistant below and select your interested title to get hiring information.
