What are the responsibilities and job description for the Director of HME Operation position at Williams Bros Health Care Pharmacy, Inc?
Are you a results-driven leader with a passion for making a difference in healthcare? Join our dynamic team as the Director of Home Medical Equipment Operations, where you'll oversee cutting-edge solutions that empower patients to thrive in the comfort of their own homes. If you're ready to lead with innovation, efficiency and compassion, this is your opportunity to shape the future of home medical equipment sales and delivery.
- Work closely with central office and branch managers to ensure smooth and cost-efficient operations
- Focus on staff optimization, process consistency, and compliance with rules and regulations
- Oversees inventory, warehousing, and delivery of products
- Acts as liaison between local office/center leaders and corporate leadership
- Escalates and directs department activities during outages, system issues, staffing shortages, and other operational
support staffing needs and ensure smooth operations during critical periods
- Analyzes operating costs in relation to sales and makes recommendations to keep costs aligned with targeted
- Directs compliance of employees with established company policies and procedures
- Reviews operational records and reports and refers to manuals, company instructions, and government regulations to
- Coordinates advertising and sales promotion programs for region with Advertising Department
- Reviews and replies to customer complaints and settlement of claims for conformance with company public relations
- Inspects branch locations for conformance with standards for cleanliness, appearance, and need of repair or
- Participates in Performance Improvement (P.I.) activities
- Directly supervises all branch HME Managers – Carries out supervisory responsibilities in accordance with the
planning assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing
complaints and resolving problems.
- Performs other related duties as assigned by management staff
Most important tasks:
- Collaboration
- Customer Service
- Analytical Thinking
- Efficiency Seeking
- Communication
Hours: M-F (8:00 a.m. - 5:00 p.m.)
We believe that offering a robust line of benefits supports our employee’s desire to have a more fulfilling career with WB. Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home.
WB Benefits:
- Competitive Wages
- Health - HDHP and PPO Plans
- Dental
- Vision
- Infertility Treatment - (Combined family maximum of $10,000 per lifetime)
- Health Savings Account (with the HDHP Plan only)
- Paid Time-Off (PTO)
- Aflac Supplemental Plans
- Annual Wellness Screening and Incentive
- 401k with Company Match
- Employer Provided Life Insurance
- Christmas Club
- Employee Referral Bonus Program
- Annual Fitness Reimbursement Program
- 6 Paid Holidays
- Employee Discount
Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations. If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.
