Tennis Shop Manager

Willow Oaks Country Club is seeking a hospitality-driven Tennis Shop Manager to join our dynamic team! This position oversees all aspects of our tennis facility, including managing staff, organizing events, and ensuring excellent customer service. Our ideal candidate will have exceptional leadership skills, time management skills, communication skills, and retail experience. Strong candidates will have flexible availability. A typical schedule would include some weekday shifts from 8am-5pm, one weekend, one evening shift, and availability on holidays. This full-time salaried position starts at $50k and is based on experience.

Responsibilities include, but are not limited to:

• Manage daily operations of the tennis facility
• Hire, train, manage, lead, evaluate Tennis Shop staff
• Oversee interior and exterior cleanliness and organization of the Tennis Facility including the creation of displays and shop's appearance
• Inform members of programs and events
• Schedule court times
• Operate POS computer system
• Provide information and promotional material for magazine and website
• Partner effectively with Director to share ideas and concerns
• Track expenses, sales, inventory, and shop staff payroll to help Director meet departmental budget
• Assist with running the retail operation which includes purchasing, receiving, and pricing merchandise as well as developing special sales & promotions
• Assist members and guests with purchases as well as providing members with exceptional customer service.

We provide a friendly atmosphere, a competitive wage, flexible schedule, with free lunch and dinner provided daily. We offer a rich benefit package including low cost health, vision and dental insurance, complimentary life and disability insurance, 401(k) with match, FSA, EAP and PTO.

WHO WE ARE:

Established in 1957, Willow Oaks Country Club is a member-owned private club located in the heart of Richmond on the banks of the picturesque James River. Athletic facilities include an 18-hole golf course with practice facilities, multiple indoor & outdoor tennis courts, fitness center and swimming pool. Dining facilities include a formal dining room & lounge, member bar & grill, banquet rooms, several private rooms in the historic main house plus a poolside snack bar.

This is a drug-free workplace. EOE.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Application Question(s):

• Do you play tennis yourself?
• Do you have knowledge of USTA league programs?
• Do you have any limitations in your week-to-week availability? If so, please explain below
• Are you available to work weekends and holidays?
• What salary were you hoping to make?
• You will be asked to complete a background check, drug screen (does NOT test for THC) and show proof of eligibility to work in the US before starting. Do you anticipate any issues with any of these items? If so, please explain below.

Experience:

• managerial retail: 2 years (Required)

Work Location: In person

Salary : $1,000 - $50,000