790 Learning & Development Manager Jobs in Boston, MA
WillowTree is Hiring a Learning & Development Manager Near Boston, MA
In January 2023, WillowTree was acquired by TELUS International (Symbol: TIXT). The combined company brings an unparalleled ability to deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose - be it mobile apps, websites, voice skills, chatbots, email, service agents, or associates.
Location and FlexibilityOur Learning & Development Manager is an integral part of our team at WillowTree. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity out of one of our offices in Charlottesville (VA), Durham (NC), Boston (MA), or Columbus (OH).
The OpportunityAs a Learning & Development Manager at WillowTree you will design, develop, deliver, and manage L&D programs and offerings for all internal audiences using best practices and L&D expertise. You will evaluate the effectiveness of L&D programs and continuously improve content and delivery methods. The role will be supported by and will partner closely with the Senior Director, Learning & Organizational Development, to design, develop, implement, and manage learning offerings & programs that are aligned with the strategy for our global teams, amplify existing initiatives and programs and help us think about what is right for tomorrow as WillowTree scales.
The role’s scope is global, to support the L&D programs in all current and future locations for WillowTree, a TELUS International Company.
Responsibilities
- Lead the learning design process for L&D courses
- Develop and deliver e-learning courses and instructor-led training
- Assess learning needs and identify knowledge gaps
- Design curricula outlines and learning outcomes
- Determine appropriate learning delivery modes
- Collaborate with the team on learning program design and development within the LMS
- Manage learning programs from beginning to end
- Connect with stakeholders to assess learning needs and develop impactful programs
- Manage external vendors for learning content delivery
- Implement learning evaluation metrics and processes
- Conduct in-person and virtual learning delivery
- Serve as a subject matter expert for learning experience design and development
- Communicate effectively with stakeholders at all levels
- Prioritize learning priorities based on business objectives
- Ensure high quality and timely delivery of learning solutions
- Maintain in-office attendance based on role expectations
- Learning curriculum design and development
- Needs assessment and evaluation
- E-learning course development using various tools
- Instructor-led and virtual instructor-led training design and delivery
- Knowledge gap identification and consultation with clients
- Designing engaging and accessible learning experiences
- Curriculum outline creation and learning outcome definition
- Selection of suitable learning delivery modes
- Standardizing learning design processes and templates
- Proficiency in or experience with Articulate Storyline 360, Rise 360, Canva, Adobe Creative Suite, Zoom, Slack, Google Suite, Confluence, Jira, Micro-learning tools, SCORM, and Instructional Design
- Project management skills
Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.
We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.
WillowTree upholds our core values in every aspect of our work. We promote safe and inclusive work environments and maintain a drug-free workplace. We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.
Job Summary
Full Time
IT Outsourcing & Consulting
$124k-150k (estimate)
06/06/2024
07/04/2024
willowtreeapps.com
CHARLOTTESVILLE, VA
200 - 500
2007
Private
TOBIAS DENGEL
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About WillowTree
WillowTree focuses on building mobile application solutions for brands.
The job skills required for Learning & Development Manager include Initiative, Project Management, Organizational Development, Collaboration, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Learning & Development Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Learning & Development Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Learning & Development Manager positions, which can be used as a reference in future career path planning. As a Learning & Development Manager, it can be promoted into senior positions as a Curriculum Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Learning & Development Manager. You can explore the career advancement for a Learning & Development Manager below and select your interested title to get hiring information.
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