5 Customer service representative Jobs in Middletown, KY
Window Genie is Hiring a Customer service representative Near Middletown, KY
Office is located at 310 production court, jeffersontown, kentucky. 40299
8am-5pm
Window Genie, a Neighborly company, is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, pressure washing, holiday lighting, gutter cleaning, and window tinting.
As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism.
You should be self-motivated, energetic, detail oriented, and driven to provide the highest customer service. Must be comfortable in day-to-day business operations and a great communicator.
Specific Responsibilities :
- Answer inbound phone calls.
- Provide job estimates / quotes for services and close the sale.
- Manage and enter all data into the point-of-sale system. Be willing to specialize in our systems.
- Schedule and communicate all jobs, callbacks, delays, and estimates with customers and service professionals.
- Educate customers about service verticals, upsell opportunities, and follow up for all services.
- Make outbound service reminder phone calls to customers.
- Manage all phone calls, emails, and office calendars.
- Assist owner in all customer-facing and internal services of the business. Tasks may vary based on the seasonality.
Job Requirements :
- Experience in Administration, inside sales, and Customer Service Representative roles.
- Strong written and verbal communication skills.
- Detail-oriented with strong data entry skills.
- Professional appearance and personality.
- Team player who can work independently.
- Prior experience for a home service provider is a plus.
The job requirements listed in this job description are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed.
If your skills are transferable, please apply. Applying gives you the opportunity to be considered.
$18 an hour while training.
$20 after training.
Last updated : 2024-06-24
Job Summary
Full Time
$36k-45k (estimate)
06/26/2024
09/25/2024
windowgenie.com
Cincinnati, OH
200 - 500
Related Companies
The job skills required for Customer service representative include Customer Service, Customer Satisfaction, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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