Job Description

We are seeking an experienced and customer-focused Retail Manager to oversee the daily operations of our wine and spirits retail store.

The ideal candidate will have a passion for the industry and a talent for leading teams to deliver exceptional shopping experiences.

Responsibilities : Staff Management

Staff Management

• Recruit, hire, train and develop a high-performing team of sales associates and cashiers
• Create weekly staff schedules to ensure adequate coverage during operational hours, including nights and weekends
• Conduct performance reviews, provide feedback, and coach employees
• Foster a positive, motivating work environment aligned with company values

Sales & Customer Service

• Drive sales by creating effective merchandising displays and promotions
• Ensure outstanding customer service through continuous staff training
• Analyze sales data and trends to optimize product mix and inventory levels

Operations & Compliance

• Oversee daily store operations, including opening / closing, cash management, and inventory receiving
• Maintain organized backroom and stockroom areas to maximize efficiency
• Ensure compliance with all company policies, liquor laws, and regulations
• Implement loss prevention best practices to minimize theft and shrinkage

Financial Management

• Achieve sales, profitability, and other performance goals
• Manage payroll and labor costs within prescribed budgets
• Process daily cash deposits, reports, and other documentation
• Identify opportunities to control costs and improve profit margins

Requirements :

• 2 years of retail management experience, preferably in wine / liquor / specialty foods
• Strong leadership, coaching, and people management abilities
• Excellent customer service, communication, and problem-solving skills
• Proficiency with inventory management and point-of-sale systems
• Ability to work a flexible schedule, including nights, weekends, and holidays
• Knowledge of wine, beer, and spirits products is a plus
• High school diploma required, some college preferred

We offer a competitive salary and benefits package in a fun, fast-paced environment. If you have the drive and passion to lead a top-performing retail team, apply today!

Requirements

Strong leadership, coaching, and people management abilities Excellent customer service, communication, and problem-solving skills Proficiency with inventory management and point-of-sale systems Ability to work a flexible schedule, including nights, weekends, and holidays Knowledge of wine, beer, and spirits products is a plus

Last updated : 2024-06-25