Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Warehouse Operations Manager

Job Purpose

Job Purpose

The role is responsible for evaluating the material handling of inventory within a warehouse managed by a third-party logistics provider. This position will conduct focused warehouse audits based on company performance metrics to ensure proper inventory controls are in place, compliance with industry best practices, and identify operational or performance gaps that are detrimental to distribution service and/or expense. This role will work closely with the management team and make recommendations for process improvements, map process flows, draft reports, document investigations and communicate activity in a dynamic and unstructured environment that requires independent discretion.

Essential Responsibilities

Percent Of Responsibilities

Responsibility

% Of Time

Perform warehouse audits for assigned third-party logistics locations to determine if industry best practices are being maintained with respect to receiving, inventory control, shipping and reverse distribution processes and are within strict adherence to standard operating procedures (SOP). Evaluate reported warehouse accuracy rates and take action as necessary to increase awareness and assist in correcting poor performance.

35%

Analyze and identify root causes of quality, accuracy, damage and service level issues. Recommend process improvements where substandard performance has been identified based on key performance indicators (KPI’s).

30%

Investigate large inventory adjustments or anomalies to determine root cause and effectively influence the appropriate improvements to people, processes, and technology contributing to the issue.

15%

Manage small projects or aspects of larger, more complex projects and adhere to established timelines and deliverables.

10%

Develop, maintain and leverage strong business relationships including vendors, store operations, asset protection and third-party logistics providers to understand the overall business need and effectively influence change.

10%

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Required Education

Required Education

Course of Study

Bachelor’s Degree or 4yrs relevant work experience

Supply Chain Management, Engineering, Business Administration

Preferred Education

Preferred Education

Course of Study

Bachelor’s Degree or 4yrs relevant work experience

Supply Chain Management, Engineering, Business Administration

Relevant Experience

Relevant Experience

Supervisory Experience

6-10 yrs minimum

None

Language Requirements

Language(s) Required

Language(s) Preferred

English

English & Spanish

Knowledge, Skills & Abilities Required

• Previous management level experience in a warehouse environment.
• Solid understanding of the regulatory requirements of cold chain, HACCP and proper food handling along with knowledge of warehouse management systems (WMS).
• Excellent analytical and organizational skills.
• Ability to work nights, weekends, and holidays onsite at our facility in Plant City.
• Ability to influence and build productive working relationships with internal associates and external business partners.

Knowledge, Skills & Abilities Preferred

· Excellent communication, presentation and interpersonal skills to effectively convey complex and detailed information to a diverse population.

· Investigative instincts and the ability to provide innovative solutions to minimize product loss.

· Previous experience in retail or grocery.

Environmental Factors

Department

Operations

Environmental Factors

SSC Heavy: Physical Demands: While performing the essential functions of this position, the associate is regularly required to stand, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to reach at waist level or overhead Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: a personal computer, telephone, printer, copy machine, fax machine and other general office supplies and equipment. Department Specific Required Equipment: shopping carts, unicarts, case cutters, bagging supplies and cleaning supplies and equipment Pulling Requirement: 100 lbs. Lifting Requirement: 30 lbs

Location and Travel Requirements

Location

Hybrid

Travel Percent, Overnight & Motus

Travel Percent

Overnight

Motus Eligible

Up to 50%

Yes

No