This position will support and coordinate the special client billing arrangement process and ensure clients are billed in accordance with special requirements. This position will also be involved in the rate implementation process. LAW FIRM billing required

• Upload and maintain client billing agreements and client requirements correspondence (including emails) into billing guideline folders and client sites

• Continually re-engineer policies and processes to ensure that bills are rendered in compliance with client requirements

• Implement new client guidelines in Elite 3E and work with Rates team for rate set-up

• Work with Pricing team to confirm understanding of special billing arrangements

• Create and maintain client billing rules, biller checklist, and partner summaries

• Create processes to audit client bills before rendering

• Identify, research and track bills for those not paid in full; correspond with clients to identify any

issues and potentially recoup payments

• Develop relationships with partners and secretaries to expand knowledge of client requirements

• Regularly communicate policies to partners, timekeepers and secretaries

• Work closely with the billing team to designate individuals as "billing policy experts" for individual clients' billing policies as a resource for the team