** Human Resources Front Desk Assistant - Winter Season**

**Job Category****:** HUMAN RESOURCES **Requisition Number****:** HUMAN009959 Showing 1 location **Job Details**

**Description**

**WINTER PARK RESORT OVERVIEW:**

**WHO WE ARE:** At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Dont be fooled by our convenient location, though youll feel remotely tucked away in our high-country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience. Whether you are fulfilling a lifelong dream to work at a ski resort or you are just wanting a change of scene, we have great jobs and an awesome experience waiting for you!

**WHO WE ARE LOOKING FOR:**

**PERKS & BENEFITS:** Theres more than a free season pass waiting for you! You dont just get a job at Winter Park, you get an experience and a lifestyle. As a member of our team, youll enjoy a variety of perks and benefits that are available to our year-round and seasonal employees. Some examples include:

* Free season pass to Winter Park Season and free access to all fifteen Alterra Resorts throughout North America.

* Discounted tickets for your friends & family

* Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs for eligible employees

* 401(k) plan with generous company match for all employees

* Paid parental leave of up to 6 weeks for eligible employees

* Generous food & beverage and retail discounts,

* Onsite employee childcare based on availability, discounted equipment rentals and plenty of opportunities for growth, advancement & year-round employment! Don't worry the uniforms are provided!

**POSITION SUMMARY**

The Front Desk Assistant will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

****ESSENTIAL DUTIES:****

*This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.*

* General guest/employees by providing the best possible experience through exceptional attention to guest and employee service

* Perform general HR duties as assigned (filing, keeping front office organized and clean)

* Daily processing of employee paperwork via our current HRIS System in accordance with the standard operating procedures.

* Print and re-print employee timecards and season passes

* Timely filing of all employee documents and required I9 documents in designated files, both physically and electronically.

* Daily data entry for new hires, rehires, status changes, additional job classifications.

* Trouble-shoot and research questions to resolve problems on employee paperwork with employee or hiring manager.

* Assist guests/employees with perks and benefits including Real Deal.

* Actively participate in all employee events organized by Human Resources including but not limited to employee dinners, employee engagement survey

* Exercise strict confidentiality with all information including but not limited to personnel information including wage data, medical information, and EEO information.

* Other duties as assigned by the HR Manager

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

**EDUCATION & EXPERIENCE REQUIREMENTS (state minimum required and preferred)**

**Education:**

* High School diploma or equivalent required

**Experience:**

* 1-2 years of previous office/clerical experience preferred

* 1 season of experience with Winter Park Resort a plus

* Microsoft Office (Word, Excel, PowerPoint) and basic computer functionality required.

**QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:**

* Excellent verbal and written communication skills

* Must be able to multitask and prioritize in a busy office environment

* Quick learner with computer software programs

* Must demonstrate ability to quickly learn those applications not known

* Team Oriented

* Excellent customer service skills

* Strong attention to detail

* Strong organizational skills

**TRAVEL REQUIREMENTS:**

None

**PHYSICAL DEMANDS AND WORKING CONDITIONS:**

This position may be required to work evenings, weekends and holidays.

**Office Environment:**

* Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.

* Manual dexterity to operate a computer and other common office equipment on a constant basis.

* Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.

* Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.

* Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.

* Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

**WAGE:**

The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.

hourly pay $16.50 per hour

**OTHER DUTIES AS ASSIGNED:**

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

**AN EQUAL OPPORTUNITY EMPLOYER:**

*Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal*

*employment opportunity in any term, condition, or privilege of employment.*

*We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.*

*Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.*

*This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an **at will** relationship.*

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