ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

WHY WE LOVE WCG: At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future.

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
• Employee Assistance Programs and additional work/life resources
• Referral Bonuses and Tuition Reimbursement
• Flexible PTO
• Volunteer Time Off to benefit the community
• Opportunities for career development with on-the-job training, certification assistance, and continuing education reimbursement

Expected annual base salary range: $144,000 to $240,000

GPS level: M5

• Manages high level strategic road map for InvestigatorSpace as well as all InvestigatorSpace product plans.
• Directs teams and customers on handling of specific complex information or workflows in interfaces.
• Directs involvement in client governance committees; Manages relationships with the customers in conjunction with the Account Managers to ensure that all workflow automation to deeper penetrate client engagements has been explored.
• Provides customers with advice regarding product enhancements that focus on increased customer satisfaction, compliance, and security.
• Provides regular updates to company management on objectives, projects, and customers.
• Manages and leads all aspects of Implementation Services, Integrations, Special Projects, and Product Management teams.
• Follows through and drives/oversees decisions made in management meetings and ensures proper execution.
• Manages direct reports and line managers to ensure that priorities are clear, coordination with internal and external groups is good and operational objectives and performance goals are met.
• Develops and fosters effective relationships/collaborations between departments internal and external to ensure an integrated approach to providing products and services.
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

• At least 12 years in relevant clinical trials/operations; Minimum 7 years' experience in software implementation or IT project management preferred. Understand complexity with the ability to simplify implementation and process to deliver outcomes.
• Minimum 8 years' previous management experience.
• 5 or more years' experience in gathering, documenting, or validating requirements in an IT software development environment. In-depth knowledge of software delivery lifecycle and methodology.
• Extensive Product Management experience.
• Ability to provide valuable data analytics required to best position the product and exceed customer expectations.
• Ability to simultaneously focus on systems, process development, quality, fiscal management, compliance and management measures, work culture enhancement and internal communication while driving business growth. As well as deliver implementation and integration projects on time and within budget.
• Working knowledge of GCP, ICH guidelines and relevant FDA regulations.
• Outstanding writing skills and verbal communication skills. Ability to adapt communication style to the targeted audience will be required. Strong interpersonal skills required such as listening objectively and handling details of a highly confidential and critical nature.
• Detail oriented, with strong time management and planning skills to effectively meet deadlines.
• Mastery in dealing with complex situations including strategic thinking, conflict resolution, speaking with large groups, working with persons of varied educational backgrounds, team approaches and operating in an environment that involves high stress.