1 IT Field Service Technician - Full Time - K-12 - Blytheville, AR Job in Memphis, TN
WIRED Technology Partners is Hiring an IT Field Service Technician - Full Time - K-12 - Blytheville, AR Near Memphis, TN
Responsibilities
- Resolve issues for clients via phone, in person, or electronically.
- Travel to customer sites each weekday.
- Provide support for end-users, applications, devices, and systems.
- Communicate with customers as required to keep them informed of incident progress, notifying them of impending changes.
- Responsible for entering time and expenses in ConnectWise Manage.
- Provide technical assistance with computer hardware and software, including devices like laptops, desktops, Chromebooks, tablets, and charging carts.
- Provide technical assistance with operating systems like macOS, iOS, and Chrome.
- Provide technical assistance with applications like G-Suite, MS Office, Zoom, MM, etc.
- Provide technical assistance with audio/video systems such as projectors, displays, interactive displays, document cameras, web cameras, speakers, cabling, etc.
- Install and replace network devices such as routers, firewalls, switches, UPS, and wireless devices.
- Take inventory of all customer devices.
- Experience configuring and troubleshooting Microsoft Office as well as other line of business applications.
- Experience with remote monitoring & management tools.
- Experience with Mac OS and Chrome deployment.
- Experience with physical device diagnosis and repair.
- MSP experience, multiple customer experience preferred.
- Experience with classroom & conference room A/V systems.
- Administration/deployment of mobile and desktop operating systems.
- Basic administration of Windows Server 2012, 2016, 2019.
- Basic administration of Office 365.
- Basic administration of G-Suite.
- Reliable transportation.
- Ability to travel, even on short notice.
- Operates as a team player.
- Excellent communication skills (verbal & written).
- Excellent documentation skills.
- Very good analytical skills and issue prioritization.
- Good time management with an ability to work on a number of projects and tasks concurrently, setting own agendas and effectively prioritizing work.
- Strong enthusiasm for technology.
- Demonstrates thoroughness and attention to detail.
- Ability to generate and implement procedures.
- Ability to adapt to a rapidly changing environment.
- Ability to work under pressure.
- Competitive salary
- Medical, dental, vision benefits
- 401K with a company match
- Paid time off
- Cell phone, laptop, and tools
- Training and certifications
Company DescriptionWired Technology Partners, founded in 1991, is a group of dedicated tech professionals with a solid background, knowledge, and focus on small businesses and K-12 schools in 7 states. WIRED! is a managed service provider offering complete outsourced IT services.
Wired Technology Partners, founded in 1991, is a group of dedicated tech professionals with a solid background, knowledge, and focus on small businesses and K-12 schools in 7 states. WIRED! is a managed service provider offering complete outsourced IT services.
Job Summary
Full Time
Business Services
$50k-64k (estimate)
06/01/2024
07/31/2024
wired-ar.com
NORTH LITTLE ROCK, AR
25 - 50
Private
KENNETH MC CLELLAN SR
$5M - $10M
Business Services
Related Companies
The job skills required for IT Field Service Technician - Full Time - K-12 - Blytheville, AR include Troubleshooting, Operating System, Computer Hardware, Microsoft Office, Time Management, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Field Service Technician - Full Time - K-12 - Blytheville, AR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Field Service Technician - Full Time - K-12 - Blytheville, AR. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming an IT Field Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Field Service Technician for your reference.
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Quotes from people on IT Field Service Technician job description and responsibilities
Field Service Technicians ensure that customers have everything they need to get their job done.
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Field Service Technicians provide repairs and maintenance tasks for customers and diagnose errors or technical problems that arise during their visit.
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The Field Service Technician delivers the service and customer assistance during field visits as per the client’s requirements.
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The technician maintains the documentation related to downtime, repairs, and alterations.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Field Service Technician jobs
Candidates must know that field visits are what make the field service technician job and workflow so challenging that needs a wide range of skills.
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Aspiring candidates must know that this field offer a lot of career development opportunities.
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Applicants must know how to measure productivity.
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Step 3: View the best colleges and universities for IT Field Service Technician.
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