ABOUT US

We are Wis-Pak, a leading manufacturer and distributor of popular beverages such as Pepsi-Cola, Mountain Dew, Lipton Iced Tea, Aquafina water, Vita Ice, Klarbrunn sparkling water, and Bubbl’r. You've probably seen and bought our products at your local stores or restaurants. We are a billion-dollar manufacturing and distribution organization offering ample opportunities to drive change, innovate processes, and help shape our company’s future direction. We are looking for difference makers in all areas of our business to join us on our growth journey.

WHAT WE OFFER

• Health insurance (medical, dental, vision)
• Employee product discount
• PTO & paid holidays
• 401(k) with company match
• Profit-sharing
• Education reimbursement & professional development
• Employee assistance program
• A safe, respectful, and inclusive work culture

ABOUT THE JOB

• Minimum of 2-5 years IT helpdesk service experience.
• 2 years of hands on repair and building of desktops/laptops from images.
• Advanced experience in troubleshooting and supporting Windows 10 systems.
• Experience with Active Directory / Azure Active Directory; specifically setting up new users, resetting passwords, etc.
• Experience supporting Microsoft Office 365 and Microsoft Office tools (Email, OneDrive, SharePoint, Teams, Outlook, Word, Excel, etc.).
• Experience with LAN/WAN environments and setup.
• Experience with hardware & software support for peripherals like printers, scanners, various USB devices.
• Experience with a variety of endpoint protection systems/software sets.
• Ability to provide remote phone support to internal customers while not on location (VPN, remote control, etc.).
• Experience performing adds, moves, and changes to include moving of PC’s, laptops, VoIP phones.

DISCLAIMER

The information listed above is not intended to be an all-inclusive job description. A full list of duties and responsibilities for this position is available upon request.

ABOUT YOU

The ideal candidate will be hands-on with excellent communication skills, have a positive can help attitude, willingness to learn our toolsets, address many different challenges on a given day, and a clear ability to work with internal customers using outstanding customer service. The ability to prioritize and balance end user requests and documentation with forward motion is a must.

Wis-Pak is an equal opportunity employer that complies with EEOC rules and regulations.

We use E-Verify to confirm the identity and employment eligibility of all new hires.