Inside Claims Representative

Throughout the process of investigating, evaluating, negotiating, and ultimately resolving claims, the Inside Claim Representative takes on a multifaceted role. They delve into the intricacies of each assigned property claim, meticulously investigating and assessing the extent of damages or losses.

In collaboration with the Unit Manager, they strategize and implement effective solutions to address the challenges posed by these cases, ensuring that each claim is thoroughly addressed and resolved in a timely manner.

Bachelor's Degree preferred but not required. Minimum of three (3) years of progressive experience in the adjusting of residential and commercial claims or a combination of education and experience.

Strong verbal and written communications skills.

Must be able to work in a collaborative atmosphere.

Must be proficient with Microsoft Office, including Word, Excel, PowerPoint.

Present a customer-centric approach with a strong emphasis on empathy.

Exhibits a sense of ownership and consistently delivers customer-centric responses to all assigned tasks.

Owns and demonstrates solid analytical and decision making skills.

Spanish speaking is a plus.

Licenses and / or Certifications:

State applicable Adjuster's license(s) required.

AIC a plus.

Professional designation specific to claims a plus.