Wise Auto Group is Hiring a Finance Manager - Harley Davison Near National, CA
Job Title: Business Manager Department: Business/F&I Supervisor: General Sales Manager and/or General Manager Summary DescriptionHelping to provide credit for customers who want to purchase motorcycles. Structure deals that are in compliance with lender guidelines and the dealership policies, resulting in quick funding, and a high level of customer satisfaction and to uphold the highest ethical standards. Products to be sold include pre-paid maintenance, extended service plans, GAP, tire/wheel protection, appearance and paint protection, among others. Duties And Responsibilities
Produce acceptable levels of revenue and profits for the dealership by selling Finance, Insurance, and Extended Service and Warranty programs to new and used motorcycle customers
Establish and maintain good working relationships with finance sources, factory and other appropriate contracts
Maintain files of active insurance and financial agencies
Proactively recruit and maintain sources for other Finance and Insurance Products
Meet or exceed monthly sales objectives and attain goals. Provide reports as requested
Pursue a continuing programs of formal and informal education in the area of expertise to maintain, strengthen and broaden service. Join any relevant associations
Submit paperwork to/obtain approval from finance sources on all finance deals
Make a reasonable effort to convert cash deals to financed deals by selling the merits of financing versus paying cash
Setup finance forecasting in conjunction with the sales department forecasting to achieve the desired percent of penetration and income. This is to be done on a monthly and quarterly basis
Maintain a Finance & Insurance Logbook
Establish and maintain procedures to ensure timely and proper completion of all related paperwork. Check paperwork for correct title, line information, taxes, etc
Handle all Rate and Payment Quotations
Act as a liaison to all departments in matters concerning Finance & Insurance
Assists and supports overall company policies and procedures and supports the dealership’s philosophy
Able to work cross-functionally with all departments with an emphasis on the Sales Department and Service Department
Institute and employ a feature/benefit selling methodology so that all customers receive consistent treatment
Ensure that the delivery of any new or used motorcycle is a “custom experience” that will create a customer for life
Contact customers using mailing lists and personal follow-up to encourage additional sales and ensure customer satisfaction
Demonstrates commitment to the Dealership’s Mission Statement and Core Values and acts as a role model to the other Dealership Employees
Handle customer complaints quickly and courteously, demonstration empathy, a positive attitude and our commitment to “making things right”
Perform other related duties as assigned or requested
Supervisory Responsibilities
None
Qualifications & Job Requirements
Confidence in ability to be successful.
Great attitude and outstanding work ethic
Ability to work well in a process driven environment
Self-starter and self-motivated
Adhere to a standard of professional ethics and be respectful to customers
Be knowledgeable of state regulations regarding finance and the Fair Credit Reporting Act.
Structure deals in accordance with lender and dealership guidelines.
Have a strong menu presentation
Disclose financial information to customers
Maintain good lender relations and evaluate new lender programs
Prepare weekly and monthly reports as requested by management
Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet
Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus
2 years Finance and Insurance experience preferred
Physical Demands
Requires the use of both hands.
Frequently works on a computer in a typical office environment
Working Conditions
The noise level in the work environment is usually loud
Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department
Occasionally exposed to exhaust fumes or other airborne particles.