305 Entry Level Customer Service Assistant Jobs in Austin, TX
Wise Up Creative is Hiring an Entry Level Customer Service Assistant Near Austin, TX
Location: Austin, TX
Job Type: Full-time
Job Summary:
The Entry Level Customer Service Assistant will be responsible for providing outstanding customer support and ensuring customer satisfaction. This role involves handling inquiries, resolving issues, and providing information about our products and services. The ideal candidate will have strong communication skills, a positive attitude, and a willingness to learn.
Responsibilities:
- Provide outstanding customer service by answering phone calls, responding to emails, and assisting customers with their inquiries or concerns.
- Process orders, track shipments, and provide product information to customers.
- Resolve customer complaints or issues in a timely and satisfactory manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to ensure customer satisfaction.
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
- Assist in identifying areas of improvement and providing feedback to enhance the customer experience.
- High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
- Strong verbal and written communication skills.
- Excellent interpersonal skills and a customer-oriented mindset.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Basic computer skills, including proficiency with Microsoft Office Suite and customer service software.
- A positive attitude, strong work ethic, and willingness to learn.
Job Summary
Full Time
$38k-47k (estimate)
06/20/2024
07/09/2024
The following is the career advancement route for Entry Level Customer Service Assistant positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Assistant. You can explore the career advancement for an Entry Level Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming an Entry Level Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Entry Level Customer Service Assistant job description and responsibilities
The best customer service professionals have a deep knowledge of how their companies’ products work.
03/20/2022: York, PA
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
02/01/2022: Lowell, MA
Responding to questions with positive language can greatly affect how the customer hears the response.
01/30/2022: Racine, WI
A support rep’s ability to empathize with a customer and craft a message that steers things toward a better outcome can often make all the difference.
03/01/2022: Pascagoula, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Entry Level Customer Service Assistant jobs
Good applications to employers of customer service staff may prove fruitful.
02/18/2022: Poughkeepsie, NY
Some employers mayEntry Level Customer Service Assistant from disciplines that are relevant to their particular sector, such as retail, hospitality or financial services.
02/23/2022: Bergenfield, NJ
Have a clear escalation pathway.
01/04/2022: Terre Haute, IN
Measure and analyse customer feedback.
01/16/2022: Milwaukee, WI
Step 3: View the best colleges and universities for Entry Level Customer Service Assistant.
