Witbe

Witbe is the leader in Quality of Experience (QoE) test & monitoring. This means that our technology can control any device — PC, smartphone, tablet or STB — to measure the Quality of Experience of any digital service: telephone, web, and most importantly, video! We do so with an award-winning approach, based on robots, which can replicate any end-user behavior.

Since our foundation in 2000, we have continuously grown, and we are now proud to be trusted by more than 300 customers in 58 countries. In 2016, we went public on the Euronext Growth French market (ALWIT.PA), which allowed us to develop the company even further. Today, we have offices all around the world including locations in Paris, New York, San Francisco, Denver, Phoenix, Montreal, London, and Singapore. Broadcasters, operators & app developers, all rely on Witbe robots to ensure flawless services.

The team is currently looking for new talents. If you’re eager for new challenges & technological innovations, you’ve come to the right place!

About the role

You will have hands on Witbe’s Technologies deployment for our major Operators and Broadcasters in your zone, as part of the Operations Dept.

Witbe Technologies measure the Availability, Performance and Integrity of:

• Multiscreen applications, through STB, Mobile, and Tablets
• Interactive applications on STB
• Desktop applications: streaming, intranet…

Your responsibilities will include, but are not limited to:

• Assistance to the Customer Success Manager and consulting with customers on the production of measures.
• Production of custom blocks (scripts).
• Production, modification and monitoring of measures (all types of plugin).
• Ensure the maintenance in operational condition of the measurements (all types of plugin).
• Produce, modify and monitor Datalab dashboards for clients.

Profile:

• A Bachelor's Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar
• Rigorous, autonomous, “quality-oriented”
• Curiosity and taste for technology
• Excellent spoken and written communication skills with an emphasis on customer relations.

Your skills:

• Technical environment: Windows, Linux Centos, iOS, Android
• A scripting or coding language (Python) and HTML knowledge
• Experience with UNIX/Linux system administration
• Knowledge of network communication protocols (such as TCP/IP, IPsec, routing protocol)

What We Offer

• Health insurance (medical, dental, and vision) - Witbe covers 100% of healthcare premium costs
• Life insurance, short-term and long-term disability insurance
• 15 days PTO 5 sick days per year
• 401k retirement plan
• Gym discounts