• Telecom installations technicians actually deploying NIDs at the customer prem and/or working in central offices/distribution locations.
• 3-5 years of experience.
• Past experience working for a Fiber company, Cable company in a switch or a central office is a must.

Location: Remote in Peoria, Bloomington, or Springfield Illinois areas. May go into the East Peoria Construction office now and then for paperwork.
Travel: This is a traveling position to client sites in the Central Illinois territory. Day travel with occasional (less than 10% a year) overnight travel.
Shift: Monday - Friday (8 am - 5 pm)

A Telecommunications Installer/Technician is responsible for the installation, maintenance, and repair of telecommunication systems and equipment.

This role involves working with a variety of technologies, including telephone systems, internet services, cable television, and other communication devices. The technician ensures that customers have access to reliable and high-quality communication services.

Responsibilities Include:

• Install and configure telecommunications equipment, including routers, modems, phone systems, and cable lines.
• Set up and connect communication systems for residential and commercial customers.
• Ensure proper functioning of installed equipment through testing and troubleshooting.

Maintenance and Repair:

• Diagnose and repair issues with telecommunications equipment and infrastructure.
• Perform routine maintenance to ensure systems are operating efficiently.
• Respond to service calls and troubleshoot network or connectivity problems.

Customer Service:

• Provide excellent customer service by explaining installation procedures and equipment usage to clients.
• Address customer complaints and provide technical support both on-site and remotely.
• Educate customers on how to use their new telecommunications systems effectively.

Technical Duties:

• Run and terminate cables, including fiber optic, coaxial, and Ethernet.
• Use specialized tools and equipment for installation and testing, such as cable testers and signal meters.
• Program and configure telecommunications systems according to customer requirements.

Documentation and Reporting:

• Maintain accurate records of installations, repairs, and maintenance activities.
• Complete and submit required documentation and reports in a timely manner.
• Keep inventory of supplies and equipment used in installations and repairs.

Qualifications:

• Proficiency in using hand and power tools.
• Understanding of telecommunications systems and networking principles.
• Ability to read and interpret technical manuals, blueprints, and schematics.

Experience and Education:

• Minimum of 3 years of experience in telecommunications installation, maintenance, or a related field.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Good physical condition and ability to work in various environments, including heights and confined spaces.

Preferred Qualifications:

• High school diploma or equivalent; additional technical training or certifications preferred.
• Certifications such as CompTIA Network , Certified Fiber Optic Technician (CFOT), or similar are advantageous.

Benefits:

• 401k matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Business expense reimbursement
• Mileage reimbursement
• Paid time off
• Hybrid Work Schedule

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Springfield, IL (Required)

Ability to Relocate:

• Springfield, IL: Relocate before starting work (Required)

Work Location: In person