About Woden

Woden creates strategic narratives for essential brands.

Great companies fail every day because they don’t have a message that connects with their prospects and customers. Woden transforms these purposeful companies into essential brands by uncovering what makes them different, crafting a strategic narrative around it, and leveraging that story to form an efficient sales funnel.

Our mission-obsessed, creatively curious, and collaborative team is looking for an energetic, organized, and client-facing Strategic Client Manager to coach Woden's clients through organizational implementation of their strategic narrative in alignment with their business objectives.

Your Skills and Qualifications

• Bachelor’s degree
• 5 years of experience in strategic client management, organizational change management, consulting, account management, or other customer-facing strategic positions
• You’ve executed change management projects (internally or externally within an organization)
• You’ve managed multiple client accounts and relationships at once
• You’re excellent at building trust and rapport with clients 
• You’re a people-person and get energy talking to clients
• You can talk to C-Suite executives and founders as a peer 
• You have natural EQ
• You're excited by solving complex business problems through creative solutions, and you’re good at it
• You have strong written, phone, and presentation skills
• You’re attuned to client needs and pay attention to detail
• You’re dynamic and agile—change doesn’t throw you off your game
• You have a builder mentality, and want to put your stamp on creating something huge

What You’ll Do

Achieve Woden's mission through client transformation

• Own and lead Woden’s StoryAccelerator product to transform purposeful companies into essential brands
• Manage client accounts, owning the relationship and implementation of their brand’s strategic narrative within their organization
• Execute monthly coaching and support calls
• Facilitate collaborative work sessions with clients and external stakeholders
• Serve as conduit connecting project team, business development team, and client to achieve client business objectives
• Action client feedback and make product adjustments as needed
• Schedule and lead calls, meetings, and roundtables to consult and coach strategic leaders on aligning their strategic narrative with their business objectives
• Collaborate with Brand Storytellers, Team Leads, and the Director of Storytelling to meet client objectives
• Maintain content library for story implementation
• Manage dashboard metrics tracking client transformation goals
• Revise and edit client-produced materials
• Create lifetime value and new opportunities through partnerships, upsells, and re-engagements based on client needs

We’re looking for you to come in and lead this product and then build out a team around you.

Our team is committed to our mission and thrives in a collaborative environment of smart, curious people with diverse perspectives and skillsets. We can be irreverent and social, but we take client transformation seriously and work hard to achieve it for the brands who trust us.

***This is an on-site position in Philadelphia, PA***

Compensation

Base salary of $73,000 plus incentive bonuses

Want the job? Apply on LinkedIn, and then follow up with an email to jobs@wodenworks.com or connect with the hiring manager on LinkedIn with a note explaining why you’re a good fit. Please take the time to do all of this. It helps us know you can pay attention to the kind of details our clients care about.