Customer Service Representative page is loaded **Customer Service Representative**

**Customer Service Representative**

locationsUSA - Monsey, NYUSA-NY-Work from Home time typeFull time posted onPosted Today job requisition idR0023383 We are seeking a highly motivated, highly organized applicant with a strong work ethic and a high degree of problem solving skills to join Vcorp Services. This position includes drafting state documents, communicating with customers via phone and email, managing statewide projects as they present themselves, and a very professional attitude. As well as building and updating customer orders and records, researching jurisdictional requirements and a calling the state when necessary.

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

* Handles daily incoming BFI partnership orders relating to Sales Tax and Payroll Tax filings

* Handles daily internal Vcorp requests for RFIs relating to Sales Tax and Payroll Tax filings

* Handles daily internal Vcorp filings related to Sales Tax and Payroll Tax filings

* Handles daily GovDoc partnership orders relating to formation filings

* Handles making daily calls to various state offices relating to necessary filings

* Handles Independent Director orders as they come up

* Handles answering and transferring daily phones calls to the correct departments

**OTHER DUTIES:**

* Coverage of various Business Licensing and West Coast accounts, as well as performs other duties as assigned by supervisor.

**JOB QUALIFICATIONS:**

* Education: College Degree or equivalent work experience

* Experience: 1-3 years corporate office experience. Preferably in the legal services industry or equivalent.

**Other Knowledge, Skills, Abilities or Certifications:**

* MS Office Suite

* Customer Service

* Excellent Organization Skills

* Project Management

* Problem Solving

**The Power of Purpose**

Wolters Kluwer reported 2020 annual revenues of 4.6 billion, employs over 19,000 people worldwide and maintains operations in over 40 countries. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

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**U.S. COVID-19 Vaccination Requirements**

In order to help ensure a healthy and safe workplace for our employees, contingent workers and visitors, Wolters Kluwer currently requires all US employees to be fully vaccinated against COVID-19. Candidates will be required to provide sufficient proof of full vaccination in order to be eligible for employment. Wolters Kluwer will consider all requests for reasonable accommodation for this requirement based on disability and/or sincerely held religious belief and will decide on an individualized basis whether an accommodation can be granted.