Woofie’s of Brookline seeks an Administrative and Event Marketing Assistant. The role will involve day-to-day customer service, job scheduling, and other admin tasks, as well as participation in outdoor marketing events promoting the Woofie’s brand in the community.

Our local Woofie’s team is made up of passionate providers of personalized pet services. We take the time to get to know each client and pet so that we can provide them with outstanding and reliable care. Woofie’s also brings the comforts and amenities of an upscale grooming salon to the privacy and convenience of client homes.

The ideal candidate loves both pets and people, and enjoys interacting with both! This is a great opportunity for someone who would like to contribute to building a local franchise business, with the potential to advance into more advanced event planning, customer service, administrative, and/or pet sitter and groomer management roles.

Administrative Responsibilities:

• Answer incoming phone calls and respond to any inquiries in a timely manner
• Scheduling of new and current clients to include re-scheduling
• Manage groomer and sitter schedules
• Manage client files and update the information accordingly
• Ensure all visits are assigned and completed
• Manage Outlook correspondence and respond in a timely manner
• Follow company procedures to organize messages
• Add appointment notes for groomers and sitters
• Be an emergency backup sitter!

Event Marketing Responsibilities:

• Participate in set-up and tear-down of event tents, tables, etc.
• Promote Woofie’s pet sitting, dog walking and Mobile Pet Spa services to potential customers at the event
• Help manage queue of dogs for any bathing, nail trimming, or other services being performed as part of the event by grooming staff
• Contributions of event marketing ideas welcomed
• Help to manage any canine helper(s) we bring to the event!

Qualifications;

• Reliable with positive energy
• Have a love of animals/pets
• Would enjoy meeting with customers and promoting our pet services
• 1 to 3 yrs. of customer service experience
• 1 to 3 yrs. of data entry experience
• Event marketing experience desirable
• Previous use of scheduling software desired, but not necessary
• Detailed-oriented for administrative tasks
• Ability to work and multi-task in a fast-paced environment

Woofie’s LLC. an affiliate of Authority Brands Inc. was founded in 2004 and has been franchising since 2018 with locations nationwide. Woofie’s is the first in the professional pet care services industry to offer the combined services of pet sitting, dog walking, and mobile pet spa services. Their completely customizable service menu further sets them apart and focuses on personalized customer care. Woofie’s has been consistently awarded as a top pet care services provider by the Loudoun Times-Mirror, the Washingtonian, Posh Seven magazine, and Northern Virginia magazine.